So how do I buy Creative???

[jacquisu]

OK so yesterday I asked for thoughts on the best product names and got a collective chant in favour of Creative Brisa Gel. So for at least the third time in a year I trudged off to their website and tried to register but it wouldnt accept my 'user id'. I emailed them (again) but got no reply (again). Am I being ignored because I haven't been on their training courses? Ive been doing nails for 7 years and have a certificate and a successful salon to prove it. I dont mind watching one of their videos for guidance and application technique but I dont want to spend more money on another training course right now - do I really have to resort to buying off ebay???

All I want to do is change my product range!!! Help!!:Scared:

 

[Bagpuss]

Hiya ..if you are not already trained with Creative then you wont be able to buy Brisa...to have a user id requires that you are already a customer...to be a customer requires the training.....you can ring Designer Nails (Hyperion Group) in Leeds and open a secondary account to order everything other than Brisa and L&P...HTH xx

 

[Pirate Sarah]

Hi

I know it is frustraiting but you will probably spend the same amount of money buying it off ebay as you would doing a conversion course which you get all the kit with anyway.

It is very risky buying things like this off ebay.

xxx

 

[Bagpuss]

Yup...who knows that the stuff you will get is the real deal..??

 

[extensionten]

I trained in C&G and got level 3 ... went in to Creative and they would sell even L&P to me... so if you have a higher level in nail enhancements then you will be able to purchase your acrylics that you need.

 

[joanne2005]

cant you get it from ellisons as they have got it in there book !and says nothing about you can only have this if you have creative course! i could be wrong but its worth giving them ago.( pls dont all jump on me if im wrong )

 

[suey]

Ellisons require a certificate to prove you have trained with creative.

 

[extensionten]

Ellisons require a certificate to prove you have trained with creative.

so if you want to use it ... u need to prove it! x :Love:

 

[joanne2005]

they never asked me when i phoned them to place a order.

 

[extensionten]

they never asked me when i phoned them to place a order.

what was the question again? so, you can get creative through ellisons... then go for it... what do you want to know then????

 

[joanne2005]

they never asked if i had been trained by creative! they only asked wot i was trained in when i first opened my account with them.

 

[Shelley Clarke]

Hi

I am Creative trained and rang Ellisons recently as had to order waxing products and makes sense ordering from one place not so much to pay on p&P. I was told you can buy Creative products without a certificate but if you want L&P you have to send a copy of your certificate.

Shelley

 

[extensionten]

they never asked if i had been trained by creative! they only asked wot i was trained in when i first opened my account with them.

you will need your certs if you want L&P.... simple as that... if you have converted or trained with creative no prob... if you have level 3 beauty blah blah fine.... if not then you cannot get L&P til you convert.

 

[nik]

If you have a certificate in gel that creative recognise (not essential nails) and can send them a copy i am sure that you can purchase Brisa, when i called them at the end of 2004 that was the case, but if you are going to buy the whole kit - conversion is free - call them to double check they are so helpful. I don't think you can order online yet

 

[NailsNovice]

or almost

Once you have bought the kit and the brisa lamp (which is different to other gel lamps) it is only a few pounds more to do the conversion course and to train in the system correctly.

It is different to other gel's.

 

[jacquisu]

thanks everyone, my certificate is a VTCT Level 2 in Nail Technology - it was a years part time course so in my mind it should be enough but hey, if it costs as much to do the course with a free kit as it does for the kit on its own I'll ring them in the morning and book myself in. Another certificate won't hurt I was just worried about the expense and finding the time to do it, already doing 7 other courses this year so i'll add it to the list...

Thanks again

Jax

 

[Mrs Geek]

thanks everyone, my certificate is a VTCT Level 2 in Nail Technology - it was a years part time course so in my mind it should be enough but hey, if it costs as much to do the course with a free kit as it does for the kit on its own I'll ring them in the morning and book myself in. Another certificate won't hurt I was just worried about the expense and finding the time to do it, already doing 7 other courses this year so i'll add it to the list...

Thanks again

Jax

You will be able to buy Brisa with your VCTC cert. I am concerned more about you not being responded to via your emails... did you email DN or Creative - don't forget the www.creativenaildesign.com is in the states and they forward us names as and when they get them. If it's DN... i am not sure where the request details go to... please let me know anyway!

 

[jacquisu]

You will be able to buy Brisa with your VCTC cert. I am concerned more about you not being responded to via your emails... did you email DN or Creative - don't forget the www.creativenaildesign.com is in the states and they forward us names as and when they get them. If it's DN... i am not sure where the request details go to... please let me know anyway!

ok so I go to the designernails.com website and click on 'login' - im not a member so i click on the 'register' link - that link doesn't let me register so I click on the 'contact' link and send my email explaining my plight! After that I wait and get no reply!! Done that at least 3 times in the last year i'm sure. I would phone but it's usually out of office hours that I get round to doing stuff like that which is why i like to buy from websites. Stuff like this just makes me want to shop elsewhere....

 

[Mrs Geek]

ok so I go to the designernails.com website and click on 'login' - im not a member so i click on the 'register' link - that link doesn't let me register so I click on the 'contact' link and send my email explaining my plight! After that I wait and get no reply!! Done that at least 3 times in the last year i'm sure. I would phone but it's usually out of office hours that I get round to doing stuff like that which is why i like to buy from websites. Stuff like this just makes me want to shop elsewhere....

Well Jacqui this is why I am trying to help you.:o and just so you know, we won't be selling on-line until July/August.
One final thing... there are 3 email address you can click on to send a message, Sales, Education, Info. Would you mind telling me which one you emailed... then I can check where the emails have gone and who is responsible for not responding to you. Many Thanks

 

[jacquisu]

[email protected] is the email address i have used

do I sound like a pain!!?? Soz!! Just want to buy and view price lists etc without any fuss thats all!! I feel like I'm trying to enter some secret society or something!!!