House Beauty
Well-Known Member
Hi all,
Do you have any advice for me regarding treating other therapists?
I'm totally confident with the consultation, treatments and everything...its the personal questions they ask me that are the issue.
I go and get treatments with other therapists a lot and if they ask what I do I tell them but I never go into detail or make them feel uncomfortable, I just want to enjoy myself and be relaxed. Sometimes I just say I work from home but don't say what I'm doing. I think its polite.
For some reason, I seem to attract a lot of therapists, nail technicians, massage, beauty, physio, which is great because it makes me feel like I am doing a great job when they keep coming back and they are choosing me over other places. Most of them are absolutely delightful ladies that it is a pleasure treating.
However....many do ask me a lot of intrusive questions. When I was doing research for my business plan I never would have dreamed of prying in this way. I don't know how to make it clear that they aren't to be discussing it with me.
'Do you own your house?'
'Do you rent?'
'How much is your rent/mortgage?'
'What are your business rates?'
'How much was the course you did for this and who trained you?'
'I want to learn this, how much did it cost you?'
'How much do your facial/tan/wax products cost you to buy?'
'Why is this so expensive..... x product only costs x amount'
'What wholesaler do you use?'
This is just a small sample unfortunately.
It goes on.. It got too much this weekend when a lady came for her nails and they were totally perfect but she kept grabbing my file. I should have said she is to tell me what she is not happy with and I will fix it (this never happens though like what was she doing just being rude for the sake of it..) but I already checked and checked and they were perfect. In fact I doubt they will last long as she filed all of the edges off so the edge isn't covered now and they will likely lift or be picked easily. She had the cheek to say 'when I was training I had problems with this too.' As if I had no clue what I'm doing...FYI she had trained in Gel Polish, nothing else, not even manicure and she had done it recently. I have been a therapist for 6 years. I almost blew my top. I ended up just letting her help herself because I wanted her out of there stat. The questions had been so draining and I was exhausted afterwards like she dumped her negativity on me and left it behind on her way out.
How do you deflect these ongoing intrusive questions????????????????
Do you have any advice for me regarding treating other therapists?
I'm totally confident with the consultation, treatments and everything...its the personal questions they ask me that are the issue.
I go and get treatments with other therapists a lot and if they ask what I do I tell them but I never go into detail or make them feel uncomfortable, I just want to enjoy myself and be relaxed. Sometimes I just say I work from home but don't say what I'm doing. I think its polite.
For some reason, I seem to attract a lot of therapists, nail technicians, massage, beauty, physio, which is great because it makes me feel like I am doing a great job when they keep coming back and they are choosing me over other places. Most of them are absolutely delightful ladies that it is a pleasure treating.
However....many do ask me a lot of intrusive questions. When I was doing research for my business plan I never would have dreamed of prying in this way. I don't know how to make it clear that they aren't to be discussing it with me.
'Do you own your house?'
'Do you rent?'
'How much is your rent/mortgage?'
'What are your business rates?'
'How much was the course you did for this and who trained you?'
'I want to learn this, how much did it cost you?'
'How much do your facial/tan/wax products cost you to buy?'
'Why is this so expensive..... x product only costs x amount'
'What wholesaler do you use?'
This is just a small sample unfortunately.
It goes on.. It got too much this weekend when a lady came for her nails and they were totally perfect but she kept grabbing my file. I should have said she is to tell me what she is not happy with and I will fix it (this never happens though like what was she doing just being rude for the sake of it..) but I already checked and checked and they were perfect. In fact I doubt they will last long as she filed all of the edges off so the edge isn't covered now and they will likely lift or be picked easily. She had the cheek to say 'when I was training I had problems with this too.' As if I had no clue what I'm doing...FYI she had trained in Gel Polish, nothing else, not even manicure and she had done it recently. I have been a therapist for 6 years. I almost blew my top. I ended up just letting her help herself because I wanted her out of there stat. The questions had been so draining and I was exhausted afterwards like she dumped her negativity on me and left it behind on her way out.
How do you deflect these ongoing intrusive questions????????????????
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