I have a new client who mentioned that she had her gel nail enhancements applied by a technician who heats the gel in a microwave. She mentioned that it appears very hot. She continued with the process; that the technician applies several layers then a top seal coat. Each layer is cured in a UV Lamp. It had been 3 weeks before she came to me for a rebalance. She was shocked that I did not heat the product. I use Creative Brisa Gels. Her nails looked great when she came to me. No lifting. They were hard and strong. What product was this gel that needs to be applied by heating first? Should I remove a product on a new client and start fresh to prevent any service break down from one product to another? Thank you.