When we use nail coating removers to remove gel polishes it also softens up the nail plate. If you use a pusher of any kind, no matter how gentle the touch you will also remove parts of the softened nail plate. It def looks like damage from gel polish removal.
Dehydration is most often a myth. If you were to add water to those nails would the white spots disappear? Think not.
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I guarantee you this will clear up in a couple of days. It is the same old same old dehydration. If the OP says she uses Shellac but she has never seen this on any other client of hers, how likely is it that she has damaged one client's nails with her removal process? Watch and see. Some clients get this with normal nail polish, where there is nothing more than nail polish remover used.
This is presicely the reason for proper education. Spreading nail myths do not do anyone good. If we as nail techs aren't going to learn nail anatomy and science to support what it is the truth how will the general public know any better?
Even a nail polish remover is a coating solvent and it will soften the nail plate.
Every person is different and has a slightly different "issue" therefore not every client will experience those visible damages. It is OKAY to admit that occasionally we have made mistakes, I have to As long as we keep upgrading our knowledge on how to prevent, and there are times it is hard (tougher time removing gel polish) then we are will be alright. Clients will respect you more if you can admit that yes, I have caused some damage with the removal as it was maybe unavoidable at the time but lets work on fixing it.
Educate. Its okay to make mistakes as that is how we learn.
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My own nails currently have these white spots after I picked off shellac a couple of applications back! Lesson learnt :-/
The problem with this site is people blindly believing everything they read particularly if it is written by certain people or by certain companies. Use your brain and think, also observe what you see. You are the person who sees nails every day, you are the person who knows what you do to nails every day. Education is also about understanding.
People spend all their time on here saying that Shellac causes no damage on removal, but at the same time you are apparently all admitting that you damage nails when you remove the product. However, some of the damage I've seen in the thread "IBX Before and After" is a disgrace and none of my clients' nails ever look like that. The idea of needing IBX on every client is laughable and a total admission from any tech that they are doing something major wrong. In deed, as you say "every client has slightly different issues", so why give them all the same treatment. Think about it.
I have one client who gets this dehydration even with ordinary nail polish (which clearly is removed with nothing more than polish remover). It is not damage, it always appears only in the centre of the nail (never on the free edge and never near the cuticle). As I have said, if left for a couple of days it will disappear therefore proving it is not damage.
Lets wait and see what happens to the OP's client's nails.
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