Av in nue Nails
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Hi Everyone......... Can I have some advise please..
I'll fill you in quickly, I've been doing nails for just over a year now, just part time as I have two little ones (using creative l&p). I had a bit of a slow start with between 1 & 3 sets a week, but now have 17 regular clients.
I had a new lady approx 9 weeks ago who had a set of tip & overlay, she likes her nails quite long, about 5mm free edge. She had an appointment last week for a rebalance which went well, her nails looked fine with no lifting, I took quite a bit of length off as requested. Anyway, she phoned me today to say that shes noticed a gap between her nn and the acrylic at the free edge on five of her nails ( she now has nno).
I made her an appointment and trying to sound professional told her that I could'nt be sure what had caused this till I saw her nails. Now Im panicking! Can anyone tell me what could of caused this. I'm not sure what to say to her at her appointment, I lack experience, but dont want to sound like I do if you know what I mean. If I give her a soak off and new set should I charge her, as Im not sure if this is my fault or not... Any advise from you is very needed... Many thanks
I'll fill you in quickly, I've been doing nails for just over a year now, just part time as I have two little ones (using creative l&p). I had a bit of a slow start with between 1 & 3 sets a week, but now have 17 regular clients.
I had a new lady approx 9 weeks ago who had a set of tip & overlay, she likes her nails quite long, about 5mm free edge. She had an appointment last week for a rebalance which went well, her nails looked fine with no lifting, I took quite a bit of length off as requested. Anyway, she phoned me today to say that shes noticed a gap between her nn and the acrylic at the free edge on five of her nails ( she now has nno).
I made her an appointment and trying to sound professional told her that I could'nt be sure what had caused this till I saw her nails. Now Im panicking! Can anyone tell me what could of caused this. I'm not sure what to say to her at her appointment, I lack experience, but dont want to sound like I do if you know what I mean. If I give her a soak off and new set should I charge her, as Im not sure if this is my fault or not... Any advise from you is very needed... Many thanks
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