Are my GHDs defective or do they just not last long?!?!

[Spa Therapist]

Hi, as the title suggests I have a pair of Mk IV GHDs that don't seem to be doing much anymore!! :sad: I bought them from Professional Beauty North in October and when I got them home to be honest I was a bit disappointed with them - I used to have the wider salon styler Mk III's and they were better.
Anyway they were only £90 so I thought well I'll give them a try (as opposed to paying £140 for the wider plates)

To cut a long story short, they are not straightening as well now :sad: I have fine wispy hair but LOTS of it!! I straightened my hair about 15mins ago - sectioning into nice little chunks as I went... it came out lovely as it does every morning but then 15mins later its big, fluffy and frizzy again!!!!! It's not damp or humid in here so I just don't get it?! I can straighten it again but it'll just do the same thing. I've just struggled to fit it all into a bobble it's so thick and fluffy, and 15mins ago it was like silk

Any ideas as to what might be going wrong? I don't want to email GHD incase I make a fool of myself (if the straightens are not actually defective!!)

Thanks in advance xxx

 

[persianista]

It sounds like they are not heating properly. The GHD guarantee is very good, so send them back to be checked.

 

[Spa Therapist]

Phew, just got back from work! Thanks, I think I might ring them and see how I go about sending them back. I just didn't want to make a fuss sending them off to be fixed and find out there wasn't anything wrong with them, I just had bad hair lol x