Good evening
I am after some advice please?
I have a self employed nail tech working from my salon, who I have had enough of!
She is a very rude and abrupt person, constantly chase her rent, she has been rude to clients, the list is endless tbh! Issues have been getting worse since December, which I have raised several times - last month she was given one last chance.
I’ve been away on holiday, and she has reverted back to her ‘ways’...
Anyhow, there has been an element of trust being an issue, and I have since found out she has had clients in salon and not recorded them on the system. She has also been seeing me off on her rent (she pays 25% of takings).
I have been fair and tried to involve her as a team member, and given her freedom to run her ‘business’ her way - I do not interfere, although I expect high standard of customer service when representing my salon - and to just help with things like greeting ANYONE wHo walks through the door, or clean up her area!
Anyway, has anyone experienced anyone working in their salon who has had the p*ss taken out of them?
She has a key, but I don’t want her in the salon alone after I say something...
How did you deal with things like this?
TIA
I am after some advice please?
I have a self employed nail tech working from my salon, who I have had enough of!
She is a very rude and abrupt person, constantly chase her rent, she has been rude to clients, the list is endless tbh! Issues have been getting worse since December, which I have raised several times - last month she was given one last chance.
I’ve been away on holiday, and she has reverted back to her ‘ways’...
Anyhow, there has been an element of trust being an issue, and I have since found out she has had clients in salon and not recorded them on the system. She has also been seeing me off on her rent (she pays 25% of takings).
I have been fair and tried to involve her as a team member, and given her freedom to run her ‘business’ her way - I do not interfere, although I expect high standard of customer service when representing my salon - and to just help with things like greeting ANYONE wHo walks through the door, or clean up her area!
Anyway, has anyone experienced anyone working in their salon who has had the p*ss taken out of them?
She has a key, but I don’t want her in the salon alone after I say something...
How did you deal with things like this?
TIA