Asking a client not to come back

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Im having the same problem! A lady i worked on said her nails came off i was mortified and told her to come straight back so she did. Redone nails. 1 week later same problem. She came back again and their was nothing left they must have been removed. Never happened before im thinking maybe she is just after freebies? I font want to tell her not to come back if it keeps happening as im worried she could tell people im doing a bad job and leaving her after just taking her money. I reslly belive she is removing them to get a freebie as its never happened before and 3 timrs??? What to do?
 

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