blossom
Well-Known Member
Just a thought though - any of her friends and family are possibly likely to be slightly unpleasant also - given she has probably badmouthed you to them, even more so since you refused to honour her treatment? I'm not defending her but just thinking if it were me I wouldn't want to treat her friends/family either. I'd probably provide something else equivalent to the voucher and claim they were in your t's & c's - some item that you retail or something.
That's just me
you're right