carlytaylor1986
Well-Known Member
As you all may be aware I have a client that is constantly late. I've turned her away before as she's been late, I've not put up with it, and I thought if she's late the next time I do her, I am not going to have her anymore. So the last time I cut her hair, I booked her in later as I thought perhaps she didn't have enough time to get to me, but again, turns up late. I keep getting messages asking me to do her, but I just don't want to.
I am not sure what to do now. She text me a few days ago asking me to fit her in before a huge night out, which I never replied to, and she's text me again yesterday asking me to fit her in with her friend next week. It's getting to the point where it's really getting to me and I literally cannot continue with her. What do I do? Do I tell her I am giving up, but then I will also lose her friend who is a loyal customer, who comes to me much more regularly than the person in question and who I very much enjoy doing. I don't want to be rude to her by saying that she's late and I can't work with her (because I know she'll beg me for appointments or just turn up). Any advice would be much appreciated. Also, for the admin on here, I have changed the story every so slightly so it doesn't get removed xxxx
I am not sure what to do now. She text me a few days ago asking me to fit her in before a huge night out, which I never replied to, and she's text me again yesterday asking me to fit her in with her friend next week. It's getting to the point where it's really getting to me and I literally cannot continue with her. What do I do? Do I tell her I am giving up, but then I will also lose her friend who is a loyal customer, who comes to me much more regularly than the person in question and who I very much enjoy doing. I don't want to be rude to her by saying that she's late and I can't work with her (because I know she'll beg me for appointments or just turn up). Any advice would be much appreciated. Also, for the admin on here, I have changed the story every so slightly so it doesn't get removed xxxx