Suki
Active Member
Hi Everyone,
I have built my extension buisness up in the last year and it is going very well except for a problem with the micro rings. For the first 9-10 months I did mostly glue and only had one micro ring customer (who seemed to accept that they came out a lot) but in the last couple of months I ran an offer on MR and I have done quite a few as a result.
Problem is virtually every customer contacts me within a few days to a week to say they are falling out so I have ended up spending a huge amount of time travelling about fixing them up for free only to have the same problem a week later again. A couple of my new customers who have had MR elsewhere tell me they didn't have this problem last time. I have just offered to refund a girl half the cost of her extensions because I don't know what else I can do.
I am at my wits end with them and am about to stop offering anything but glue. I have tried the silcone lined micro rings and the non lined copper tubes and have tried two sets of pliers. I don't see how they could be clamped any tighter- what am I doing wrong.
Help!
Thanks
Suki
I have built my extension buisness up in the last year and it is going very well except for a problem with the micro rings. For the first 9-10 months I did mostly glue and only had one micro ring customer (who seemed to accept that they came out a lot) but in the last couple of months I ran an offer on MR and I have done quite a few as a result.
Problem is virtually every customer contacts me within a few days to a week to say they are falling out so I have ended up spending a huge amount of time travelling about fixing them up for free only to have the same problem a week later again. A couple of my new customers who have had MR elsewhere tell me they didn't have this problem last time. I have just offered to refund a girl half the cost of her extensions because I don't know what else I can do.
I am at my wits end with them and am about to stop offering anything but glue. I have tried the silcone lined micro rings and the non lined copper tubes and have tried two sets of pliers. I don't see how they could be clamped any tighter- what am I doing wrong.
Help!
Thanks
Suki