daydreams01
Well-Known Member
Hi, I have a question about charges from my card company. I am with worldpay, think it was previously card save but has been taken over. I get my invoices monthly and the amount varies depending on amount of transactions but normally around £20 give or take a few pounds. Yesterday got a shock as new bill arrived for over £100. Out of that only £22.34 is card fees, the rest is a PCI annual management fee of £30 plus vat and a compliance scan fee of £35 plus VAT.
Does everyone else with card machines pay this? I don't mind the compliance fee so much but don't really understand the scan. I get emails every month saying they are doing a compliance scan and I always pass but not sure what is actually being scanned as for the last month I haven't even had my computer as its being repaired so have been borrowing my sons laptop so don't know what it is they actually scan as my card machine is not worked up to the computer.
I'm really confused by it all and need to ring them in the week but just wondered if this is all normal for everyone as if not will change my card provider.
Does everyone else with card machines pay this? I don't mind the compliance fee so much but don't really understand the scan. I get emails every month saying they are doing a compliance scan and I always pass but not sure what is actually being scanned as for the last month I haven't even had my computer as its being repaired so have been borrowing my sons laptop so don't know what it is they actually scan as my card machine is not worked up to the computer.
I'm really confused by it all and need to ring them in the week but just wondered if this is all normal for everyone as if not will change my card provider.