Thanks all for the replies. I didn't use a cuticle remover just an orange stick - is that ok to do? I do have cnd remover on order, then Scrub Fresh to remove any 'bits'. I used a CND lamp as i got a start up kit from S2. Her nails are hard and deep ridged, not brittle at all. She has arthritus so quite uneven surface. Confused!!
Was it just the polish that chipped, or has a layer of nail come off too?
(When you performed the treatment you may have noticed if her nails were peeling)
It could be that you're applying the layers to thickly or it could be you've not sealed the free edge with all layers.
Just to warn you, you need to be really careful with cuticle away( when you get it). If you don't completely remove/deactivate it, it will cause more problems. So just be really thorough.
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