Jemma Roberts
Member
Had a client phone that had hair extensions fitted by a self employed hairdresser. The client is saying the Hairdresser has cut her hair and fitted them incorrectly, after going to another hairdressers because they had come loose. I told her she should of come to us and offered to rectify by another Tech but she said she doesn't want to. She is now saying she will bad mouth my salon and that I mislead her because I didn't tell her the Hairdresser was self employed! Where do I stand legally? And what's the best thing to say to her?
Thank you in advanced! X
Thank you in advanced! X