Fuzion
Well-Known Member
Hi all,
I have an extension client who is really messing me around! First time I did her extensions was in September, just for body, before I'd got up the road from consultation she was texting asking for more hair, it was Balmain so nice and thick and not cheap, so I ordered an extra pack, conveniently on the day she forgot this and didn't have enough money! 4wks later she was pestering for more hair, I advised her to wait for her maintenance, which was booked 4 wks after then as I was going in hols for 4wks. Flew home on the Wednesday, turned phone on to a text cancelling the appt for 2 days later. I was furious, one cos I knew it would happen, and two, cos it infuriates me when ppl cancel by text regardless of who they r. I didn't bother to respond as I always think it's the cowards way out.
Two wks ago she's contacted me wanting full head 22" ASAP, she came to me as I was to busy to go to her for consultation, paid deposit and I tried to order hair from Lush us, worried about availability after lots if threads on here and they were out if stock on one of the colors, I ordered stick tips as would rebond them, paid for next day delivery, package came, Lush us had sent wrong length, typical! They wouldn't send replacement until receiving wrongly delivered hair so I had to reorder and pay for correct hair, that was delivered open pack, then got a text from client cancelling her appt for next day as said boss wouldn't give her day off, as I'm not quick and only work during school hours, with travelling time I'd booked my whole working day off! Try to cut it short now sorry, I eventually let her rebook for today very reluctantly as paying £50 for childcare and I let her know that, well text last night saying dad had a stroke can't make appt!!!!!
I've had enough of this woman, to add Lush us haven't received the hair that I sent recorded delivery so still not refunded me.
I feel like putting the hair through her letterbox even though she still owes for a small amount, and telling her to go elsewhere, or take another deposit of £50 when she tries to rebook. What would you all do?
Sorry I've gone on a bit, but think writing it down is therapy.
Sharon x
I have an extension client who is really messing me around! First time I did her extensions was in September, just for body, before I'd got up the road from consultation she was texting asking for more hair, it was Balmain so nice and thick and not cheap, so I ordered an extra pack, conveniently on the day she forgot this and didn't have enough money! 4wks later she was pestering for more hair, I advised her to wait for her maintenance, which was booked 4 wks after then as I was going in hols for 4wks. Flew home on the Wednesday, turned phone on to a text cancelling the appt for 2 days later. I was furious, one cos I knew it would happen, and two, cos it infuriates me when ppl cancel by text regardless of who they r. I didn't bother to respond as I always think it's the cowards way out.
Two wks ago she's contacted me wanting full head 22" ASAP, she came to me as I was to busy to go to her for consultation, paid deposit and I tried to order hair from Lush us, worried about availability after lots if threads on here and they were out if stock on one of the colors, I ordered stick tips as would rebond them, paid for next day delivery, package came, Lush us had sent wrong length, typical! They wouldn't send replacement until receiving wrongly delivered hair so I had to reorder and pay for correct hair, that was delivered open pack, then got a text from client cancelling her appt for next day as said boss wouldn't give her day off, as I'm not quick and only work during school hours, with travelling time I'd booked my whole working day off! Try to cut it short now sorry, I eventually let her rebook for today very reluctantly as paying £50 for childcare and I let her know that, well text last night saying dad had a stroke can't make appt!!!!!
I've had enough of this woman, to add Lush us haven't received the hair that I sent recorded delivery so still not refunded me.
I feel like putting the hair through her letterbox even though she still owes for a small amount, and telling her to go elsewhere, or take another deposit of £50 when she tries to rebook. What would you all do?
Sorry I've gone on a bit, but think writing it down is therapy.
Sharon x