SapphireBeaux
Well-Known Member
Any advice here.... I have a CND uv lamp (quite possibly the third I've had to buy) and this time the problem is intermittently not turning on, even when it shows it has power. So all is plugged in and blue/white lights show up, but I cannot get any times to show up in red or start. It does this for a fair few minutes and I try re plugging etc. Then it will work.
So the issue is, I'm worried one of these times it's not going to work after doing this. And worst still I'm with a client or about to start work. Sweet squared couldn't really help me, as they said if it's intermittent and they receive the lamp and all works fine for them they will just return it. She suggested resetting my lamp with new bulbs, but I don't want to lose the remainder of lamp life I currently have. or ok after I reset it still use them but then have them cut out on me mid appointment as I can't keep track of how long they have left, I just feel like it's unprofessional. And that still doesn't guarantee it won't happen again anyway. I believe I'm still in warranty on this one. I feel like I should he able to get a new one? But I appreciate they need to see it's at fault. I suggested I video the problem next time it happens and then I can email them. But still I'm in the same situation as to when this may happen or when, and if it dies completely!
I'm not in a position to buy a second lamp as back up as many people do so that isn't an option. I'm feeling slightly irritated over another CND lamp issue!!
So the issue is, I'm worried one of these times it's not going to work after doing this. And worst still I'm with a client or about to start work. Sweet squared couldn't really help me, as they said if it's intermittent and they receive the lamp and all works fine for them they will just return it. She suggested resetting my lamp with new bulbs, but I don't want to lose the remainder of lamp life I currently have. or ok after I reset it still use them but then have them cut out on me mid appointment as I can't keep track of how long they have left, I just feel like it's unprofessional. And that still doesn't guarantee it won't happen again anyway. I believe I'm still in warranty on this one. I feel like I should he able to get a new one? But I appreciate they need to see it's at fault. I suggested I video the problem next time it happens and then I can email them. But still I'm in the same situation as to when this may happen or when, and if it dies completely!
I'm not in a position to buy a second lamp as back up as many people do so that isn't an option. I'm feeling slightly irritated over another CND lamp issue!!