Beauty_Geek
Well-Known Member
Hi geeks
I got some extensions fitted last Saturday and they feel awful! I've not even washed them yet just my own hair as they are so knotty and dry and just awful and I don't want to make them worse. I've been oiling them twice a day.
Half way through the treatment I realised they were fitting a weft and not individuals. They described it as micro bonds which I took to be similar to micro rings or loops. They stop half way down my head and I have very short hair. They didn't blend the back. I had to beg them to fit a section at the side as it was so obvious! Because it's a weft my hair and the extensions are completely separate and so obvious!
If you had a client come back after a week saying this what would you do? I'm just really unhappy with it but I think I'm just going to get fobbed off.
I am trained in fitting extensions but haven't fit any clients yet so have no experience with dealing with complaints.
Any tips
Thanks in advance
X
I got some extensions fitted last Saturday and they feel awful! I've not even washed them yet just my own hair as they are so knotty and dry and just awful and I don't want to make them worse. I've been oiling them twice a day.
Half way through the treatment I realised they were fitting a weft and not individuals. They described it as micro bonds which I took to be similar to micro rings or loops. They stop half way down my head and I have very short hair. They didn't blend the back. I had to beg them to fit a section at the side as it was so obvious! Because it's a weft my hair and the extensions are completely separate and so obvious!
If you had a client come back after a week saying this what would you do? I'm just really unhappy with it but I think I'm just going to get fobbed off.
I am trained in fitting extensions but haven't fit any clients yet so have no experience with dealing with complaints.
Any tips
Thanks in advance
X