hannajadem
CND Education Ambassador
:irked:I don't know for sure if that's what it was but it did smell fishy when soaked off and took on the texture of treacle, making it difficult to scrape off.
How do you deal with these clients? THere are so many NSS round here I'm starting to get an influx of people wanting 'infills' as they call them and I don't know whether it's better to soak off or rebalance as I rebalanced with CND pure pink last week and a week later she was back wanting a soak off as they had all lifted really badly, esp. at the sidewalls.
I explained it may be a compatibiity issue combined with a lack of cuticle oil (I did sell her some but she left it on reception by mistake and didn't come back for it) but I was just so unsure. She had signed a disclaimer before I rebalanced so I didn't feel I should offer a refund.
When the nails were off the beds were thinned slightly- her free edge was a bit weak and I KNOW it won't grow to any sort of length until the damage has grown out but there was no pain and no rings of fire-she admitted they used a drill though.
I assumed it was better to rebalance until the MMA has grown out to protect the damaged nails, but I don't understand what would have caused such lifting-it was the worst I'd ever seen on any set of nails. In hindsight I should have soaked off to start with as it may have saved my reputation (although the client didn't complain, it looked really bad that she came into the salon to show me and get me to sort them out in forn of a load of waiting clients!)
What do you all do-I've got a bit of a headache after thinking over and over and wondering if it's acceptable to point blank refuse to touch another tech's work? Cos that's how I feel at the moment:cry:.
How do you deal with these clients? THere are so many NSS round here I'm starting to get an influx of people wanting 'infills' as they call them and I don't know whether it's better to soak off or rebalance as I rebalanced with CND pure pink last week and a week later she was back wanting a soak off as they had all lifted really badly, esp. at the sidewalls.
I explained it may be a compatibiity issue combined with a lack of cuticle oil (I did sell her some but she left it on reception by mistake and didn't come back for it) but I was just so unsure. She had signed a disclaimer before I rebalanced so I didn't feel I should offer a refund.
When the nails were off the beds were thinned slightly- her free edge was a bit weak and I KNOW it won't grow to any sort of length until the damage has grown out but there was no pain and no rings of fire-she admitted they used a drill though.
I assumed it was better to rebalance until the MMA has grown out to protect the damaged nails, but I don't understand what would have caused such lifting-it was the worst I'd ever seen on any set of nails. In hindsight I should have soaked off to start with as it may have saved my reputation (although the client didn't complain, it looked really bad that she came into the salon to show me and get me to sort them out in forn of a load of waiting clients!)
What do you all do-I've got a bit of a headache after thinking over and over and wondering if it's acceptable to point blank refuse to touch another tech's work? Cos that's how I feel at the moment:cry:.