im newly qualified with Hi Brows but I'm struggling removing the wax as it it feels a bit like vas aline after application (the strip doesn't bond strongly with the wax). After removal, the majority of the hair has not been removed and there is still some wax leftover on the clients face. I am unsure weather it is a low quality wax (soft facial wax from HiBrow) or if i am making a mistake, can someone help please!!