charly
Well-Known Member
Hi i'd just like to ask you how to deal with this issue or issues...
firstly She had booked in her sister for eyelash fills which she was doing. family members get a discount i.e i cover my costs but make no profit.
I was away on the day of question but received a text from her saying she'd done another treatment instead on her sister and how much would it be and could i deduct this from her wages. i didn't get this text till much later in the day so didn't reply to it. Since then it has been noted that she had in fact done this treatment on her friend not family member as in her text therfore asking for a discount for family but doing a normal non discount client. she has been with me for 4 years so she knows this rule. i am not sure what to do, she has lied to me in order to get a discount for her friend which she is well aware i do not do. how should i deal with this is this, fraud- stealing, gross misconduct?
how should I progress.
Also how do you deal with staff that have keys letting themselves in to your shop after trade hours without permission, yes same girl?
there are other incidents i.e requesting to leave early and move clients over to other staff for me only to find out this was so she could do a private client at home her father dropped of her nail kit at the shop infront of a shop full of clients telling them all she was of to do a private client. I was not at the shop this day either. my day off! but my mum was and another staff member was witness to this...what do I do?
Thank you, I need to get a handle on this as she's only been back from maternity for 3 weeks
firstly She had booked in her sister for eyelash fills which she was doing. family members get a discount i.e i cover my costs but make no profit.
I was away on the day of question but received a text from her saying she'd done another treatment instead on her sister and how much would it be and could i deduct this from her wages. i didn't get this text till much later in the day so didn't reply to it. Since then it has been noted that she had in fact done this treatment on her friend not family member as in her text therfore asking for a discount for family but doing a normal non discount client. she has been with me for 4 years so she knows this rule. i am not sure what to do, she has lied to me in order to get a discount for her friend which she is well aware i do not do. how should i deal with this is this, fraud- stealing, gross misconduct?
how should I progress.
Also how do you deal with staff that have keys letting themselves in to your shop after trade hours without permission, yes same girl?
there are other incidents i.e requesting to leave early and move clients over to other staff for me only to find out this was so she could do a private client at home her father dropped of her nail kit at the shop infront of a shop full of clients telling them all she was of to do a private client. I was not at the shop this day either. my day off! but my mum was and another staff member was witness to this...what do I do?
Thank you, I need to get a handle on this as she's only been back from maternity for 3 weeks