mobile-hands
Well-Known Member
Disastrous first day...sorry its long!
I start renting a room on the 18th Sept (self employed) and wanted to go into the salon the odd day beforehand to meet clients etc. Today was my first day and I went in at 4pm, as I was aware that the owner had booked a waxing job at 5pm, thought that 4pm would be enough time for me to get a feel of the room etc.
I arrived at 4pm to be told I had a lady waiting to be waxed! Arghhhh! I ran into the room started rushing around trying to get my bits sorted, luckily the owner had put the wax pot on. I asked the client to come through, she stripped off her lower half, only then did I check the wax on my arm, it was boiling, with shock I knocked the wax pot spilling boiling wax all over the trolley and my waxing spatulas and strips! Also as I tried to catch it I scolded my hand too, I was covered in boiling sticky wax so whats the first thing I do after putting the pot back right! Grab a hand full of tissues... now I have sticky hands covered in shreds of tissue, I hurry to the sink and start washing with wax remover and all the time Im trying to act as professional as I can! After 5-10 minutes cleaning up and cooling the wax (now submerged in cold water) I begin the wax, luckily this actually goes well and lady booked again in 4 weeks time.
Now on to my 5pm Client, who I didn't actually started until 5:30pm. Quickly cleaned the room, Im all hot and flustered and quickly ask the client to come in for her full leg and bikini wax. Half way through the client advised that the owner was paying for her bikini as the last time she visited the therapist before me had done an appalling job so shed had to complain! GREAT! I only qualified in waxing about 2 months ago and I am also in a room thats badly organised and laid out (something I will be changing), eventually I finished her waxing too... but it took 1hour and 30 minutes! She did ask when she should come again, 4-6 weeks?! Im hoping thats a good sign but Ill wait until shes been home and inspected every inch... still nervous now in case I missed a hair!
Both clients were actually really lovely, I just felt like a bumbling fool... I knew I would have days like this, but not my first day!
Sorry for the ramble...
Also sorry if posted in the wrong place, couldn't make up my mind if it fell under business or skin (for waxing)!
I start renting a room on the 18th Sept (self employed) and wanted to go into the salon the odd day beforehand to meet clients etc. Today was my first day and I went in at 4pm, as I was aware that the owner had booked a waxing job at 5pm, thought that 4pm would be enough time for me to get a feel of the room etc.
I arrived at 4pm to be told I had a lady waiting to be waxed! Arghhhh! I ran into the room started rushing around trying to get my bits sorted, luckily the owner had put the wax pot on. I asked the client to come through, she stripped off her lower half, only then did I check the wax on my arm, it was boiling, with shock I knocked the wax pot spilling boiling wax all over the trolley and my waxing spatulas and strips! Also as I tried to catch it I scolded my hand too, I was covered in boiling sticky wax so whats the first thing I do after putting the pot back right! Grab a hand full of tissues... now I have sticky hands covered in shreds of tissue, I hurry to the sink and start washing with wax remover and all the time Im trying to act as professional as I can! After 5-10 minutes cleaning up and cooling the wax (now submerged in cold water) I begin the wax, luckily this actually goes well and lady booked again in 4 weeks time.
Now on to my 5pm Client, who I didn't actually started until 5:30pm. Quickly cleaned the room, Im all hot and flustered and quickly ask the client to come in for her full leg and bikini wax. Half way through the client advised that the owner was paying for her bikini as the last time she visited the therapist before me had done an appalling job so shed had to complain! GREAT! I only qualified in waxing about 2 months ago and I am also in a room thats badly organised and laid out (something I will be changing), eventually I finished her waxing too... but it took 1hour and 30 minutes! She did ask when she should come again, 4-6 weeks?! Im hoping thats a good sign but Ill wait until shes been home and inspected every inch... still nervous now in case I missed a hair!
Both clients were actually really lovely, I just felt like a bumbling fool... I knew I would have days like this, but not my first day!
Sorry for the ramble...
Also sorry if posted in the wrong place, couldn't make up my mind if it fell under business or skin (for waxing)!
