Really?! If you signed up via the link I sent you, it should credit one free book to your account which I believe you can see at the top right? .. Also, there is a live help chat thingy and they helped me out when I was a bit stuck trying to validate my free book! (second one he he!) But I just clicked live help and she managed to see exactly what I was creating and then put it all through for me?! Clever!!
Save your book that you've made and if they're not available on live chat now, then contact them tomo and they will do it right away for you
.. Good luck Hun, took me a while too but I think they are so worth it! After the one I did for my sister, I then did one for my partner of our most recent holiday pics and no matter how expensive the presents are I've bought him over the years, this is the one that he really loves the most as it's got sentimental value like you say and with little sayings that we have too, gives it that real personal touch
Let me know how you get on xx