The Carlton Institute at Windsor. - 10-10-11, 10:57 PM
A good review of the Carlton institute? Not from me I'm afraid. With a company that is supposedly well versed in dealing with people (they are a training company after all) I have never had such a terrible experience! I'm not new to courses and training and so thought that a day training in their Windsor branch would be a breeze. No! From the moment I arrived there the other students were very "cliquey" and made to feel completely isolated. I smiled at people and said "hello" only to be completely ignored. Fair enough, we can't all have people skills but where were the staff making me feel welcome? It is such a basic and fundamental thing to make a new student feel comfortable with their new environment but all I got was a wave in the direction of tea and coffee without so much as being asked my name or being told theirs.
Sensitive and naive I am not. Expectant of being treated decently after paying over £200 I certainly am!
It is not my style to needlessly denigrate entire institutions, but the facts of my experience in Windsor are that I was treated awfully. Is it really the case that I ask too much to be welcomed when I arrive and told briefly what to do to feel a part of things? Furthermore, in response to this nonsense, I left after about 20 minutes. Not that I expect people to run after me, but I didn't so much as receive a phone call to see if I was okay! Why? Because none of the staff even knew I was there.
If, like me, you are looking to be treated like human being I would not recommend the Carlton institute at Windsor. If you like to form cliques and making people feel alienated, Windsor is for you. Perhaps there are positions available....... As for the other institutions, I have no personal experience whatsoever - I'm sure they are perfectly lovely!
My advice to the Windsor branch? Not that you probably care but try and treat people as people and not the stacks of £20 they merely represent. Just pretend you care, it would go a long way!