I have never had a problem with the customer service, always thought they were great and now I'm so mad!
I want a shellac wall rack, they don't have them in stock, I called every other place listed in the catalog and found some in Scotland. They can't send them because I'm in England, I called sweet squared and asked if they could approve it or get it sent to them and then to me and the answer is
No we don't do that.
I'll pay the extra
No, we don't do that.
Why can't you do it?
Because we don't do that
How is it possible that one company cannot communicate within it's sub distributors???
I'm so mad!!!
I want a shellac wall rack, they don't have them in stock, I called every other place listed in the catalog and found some in Scotland. They can't send them because I'm in England, I called sweet squared and asked if they could approve it or get it sent to them and then to me and the answer is
No we don't do that.
I'll pay the extra
No, we don't do that.
Why can't you do it?
Because we don't do that
How is it possible that one company cannot communicate within it's sub distributors???
I'm so mad!!!