Perfect Pinkies Surrey
Guest
I have a 50% cancellation fee, how do i go about enfprcing this?
Thanks geeks.
Thanks geeks.
This is why I no longer have a cancellation fee.
It's very difficult to enforce.
My policy is, cancel on the day twice and you will be asked to book on the day you want your treatment.
Don't turn up or don't let me know - please use the services of another salon.
Some of my family think this is unprofessional and harsh.
I can enforce this and I feel I have some control over clients who have no thought for my business and time.
Jacqui xx
I'm looking at the Barclays PingIt app - it looks like a really good way to receive money as a mobile therapist, no charges to use as far as I can see either! You could ask for an up front deposit using PingIt.
Great idea, I think I will look into this too.
This is why I no longer have a cancellation fee.
It's very difficult to enforce.
My policy is, cancel on the day twice and you will be asked to book on the day you want your treatment.
Don't turn up or don't let me know - please use the services of another salon.
Some of my family think this is unprofessional and harsh.
I can enforce this and I feel I have some control over clients who have no thought for my business and time.
Jacqui xx
Damn good advice.
If you get as far as actually telling people they cannot book in advance but actually have to book on the day instead, do they still come back to you or do they take offence and go elsewhere? (I think you're right to do this, just wondering how they take it.)
Some of the time if they don't show it's simply down to scatterbrained clients, I have 2 or 3 of these and we have solved it by me sending them a text the day before they come to remind, (I make a diary note the day before their next appt to text them, so I don't forget lol) , not one of these dippy ones has got it wrong since we've been doing that!
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