ElysianAnnie
Member
Hey geeks! I have been a mobile beauty therapist for over a year now however I have not set any "rules" for my clients. I have had a few scenarios where I have felt that some clients have taken the mick a little with i.e nail repairs and cancellations etc and feel it's time to put my foot down. I had one lady cancel her appointment, rebook, cancel, rebook and cancel again!!!!! How frustrating! Just wondering what policy do you state to your clients regarding nail repairs and cancellations? Please may I repeat that I am mobile. Would really appreciate your help. Thank you xx