Lynne Baker
Lynne The Skin!
I know, I know, there'll be loads of them in the months and years to come!
I am SO cross! I cancelled lunch with a girlfriend today because I had a client book in for a Fake Bake at 1pm. She didn't show. I gave her 15 minutes and then called the number she left (which wasn't the number she phoned from). "This number does not accept incoming calls". Hmmm. So I rang the number from which she called. It was her husband's mobile and I explained that I was expecting her 20 mins ago, and was everything ok? He gave me her mobile number which I rang. "This phone is switched off, please try later or send a text" Grrrr.
So I rang the husband back and he said he would try to contact her and find out what had happened. He called me back and said she was stuck in traffic on the motorway and she would call me later. Of course, she hasn't.
Hmmmm.
My first reaction is to ring her and yell. My business head says to ring her and commiserate about the traffic and offer her a new appointment slot.
(But I so want to yell!)
I am SO cross! I cancelled lunch with a girlfriend today because I had a client book in for a Fake Bake at 1pm. She didn't show. I gave her 15 minutes and then called the number she left (which wasn't the number she phoned from). "This number does not accept incoming calls". Hmmm. So I rang the number from which she called. It was her husband's mobile and I explained that I was expecting her 20 mins ago, and was everything ok? He gave me her mobile number which I rang. "This phone is switched off, please try later or send a text" Grrrr.
So I rang the husband back and he said he would try to contact her and find out what had happened. He called me back and said she was stuck in traffic on the motorway and she would call me later. Of course, she hasn't.
Hmmmm.
My first reaction is to ring her and yell. My business head says to ring her and commiserate about the traffic and offer her a new appointment slot.
(But I so want to yell!)