Chloe Levitt-Collins
New Member
Hi all.
I fitted a full head of nano rings 3.5 weeks ago, in a double drawn 20'. The customers has text to say her hair is matted and wants them out. I went through aftercare and she was perfectly OK as she had used glue bonds before so assured me she knew how to look after. Either way I went over the key points. On removal the entire root sections are matted! Mainly where she sleep at the lower back, but still hair was in a bad way. The extensions I removed and definitely reusable and she isn't taking any responsibity and wants them re-fitted with slightly less extensions and the larger tip (copper ring) which is what I suggested BUT she feels that she shouldn't pay for a thing.
I said I would seek a second opinion today as I have never had this happen before. It's clearly her aftercare but don't know how to go about it!
Any help and suggestions welcome xx
I fitted a full head of nano rings 3.5 weeks ago, in a double drawn 20'. The customers has text to say her hair is matted and wants them out. I went through aftercare and she was perfectly OK as she had used glue bonds before so assured me she knew how to look after. Either way I went over the key points. On removal the entire root sections are matted! Mainly where she sleep at the lower back, but still hair was in a bad way. The extensions I removed and definitely reusable and she isn't taking any responsibity and wants them re-fitted with slightly less extensions and the larger tip (copper ring) which is what I suggested BUT she feels that she shouldn't pay for a thing.
I said I would seek a second opinion today as I have never had this happen before. It's clearly her aftercare but don't know how to go about it!
Any help and suggestions welcome xx