daydreams01
Well-Known Member
Had some good news today so thought I'd share in case it helps anyone else out. I renewed both my music licences in the last month, was a bit late with PRS as I didn't get a paper invoice like I did with PRS so missed the email as It went into junk. I then got a call from a receivers company last week as they said the debt had been passed to them so I paid it straight away over phone. This week I got another invoice for late payment fee, another £80 on top of the fee I had already paid, over a £100. I called them and had a bit of a barney yesterday, they were not v. Helpful and said it was my fault for not paying on time. I called back today and spoke to a manager saying I was not happy about the surcharge as I had had no reminders or a paper bill etc. He was really helpful and said it was a mistake, I shouldn't have had the surcharge applied as it was clear I had paid it so he took it off.
I then mentioned how expensive it was compared to PRS and mentioned stuff I had seen on the website which said if you have a v.small business, only play the radio and if you use it only in a staff area you qualify for a reduction. All this applies to me as we have less than 5 chairs, keep radio in staff room, no speakers in salon although you can hear it if hair dryers not on and we only have radio playing. Because of this I qualify for a reduction which I should have had from the start so today they apologised and sorted me out a refund for this year and last year so I now pay half of what I was originally charged!
So if any small businesses are paying the full whack it is worth challenging it as it may save you some cash!
Sent from my iPad using SalonGeek mobile app
I then mentioned how expensive it was compared to PRS and mentioned stuff I had seen on the website which said if you have a v.small business, only play the radio and if you use it only in a staff area you qualify for a reduction. All this applies to me as we have less than 5 chairs, keep radio in staff room, no speakers in salon although you can hear it if hair dryers not on and we only have radio playing. Because of this I qualify for a reduction which I should have had from the start so today they apologised and sorted me out a refund for this year and last year so I now pay half of what I was originally charged!
So if any small businesses are paying the full whack it is worth challenging it as it may save you some cash!
Sent from my iPad using SalonGeek mobile app
