Just had a call from a lovely older lady who was with us for a full face thread on Monday. It was her first time and though she didn't have very much on her face she was especially conscious of the downy hair under her jaw line and nearer to her ears. She loved the result and said she didn't feel it at all uncomfortable. She has called to say that she has come out in itchy lumps and especially under the jaw area. I am perplexed as have never had this with threading. We use treated thread and cleanse before with a sensitive pre wax cleanser and then we cool with after wax so perhaps she is allergic to one of those but she doesn't think it's that. Any ideas?