PaigeRosexxx
Well-Known Member
Hello so I’ve started in a salon in the “posher” part of my area and I had a really angry, bossy client today. She was saying I was not soaking off her gels like the woman who normally does them (I soak the cotton pad in acetone and wrap in tin foil) but she was demanding this wasn’t the way. She said It took too long and was shouting at me. She then proceeded to demand for everything to be done at once (her hands and toes) and she didn’t want to move to the pedicure area on the beauty bed. She was screaming telling us we were lying about the price and she couldn’t use the card machine and was very judgey! How do you deal with people like this? I was firm with her but tried to stay as professional as possible!