dawndeb
New Member
Hi,
I looked on your web site earlier today and noticed a lady was asking about a customer that had telephoned her regarding removal of semi permanent eyebrows. I have had a very bad experience a week ago. I asked for a feathery brush stroked effect and told the lady doing the work that the stencil she drew on was far too dark. She mixed up a colour and asked if it was ok. I agreed it was, then when she started working on the eyebrow, she said the colour wasn't taking and would have to do it darker and kept saying time and time again that I would lose 30 - 40% of the colour in the first four weeks. She showed me the first eyebrow she did after working on it for several minutes and I said I wanted a feathery brush stoke effect (as I'd previously advised her) and she said yes, I can do that. She then worked further on the area which was very very sore by this time and showed me again but I didn't have my glasses on and it wasn't until I got home and had a good look at both brows, I realised they were different shapes, extrememly dark for my colouring andthe first eyebrow (the right one) seemed to go beyone my natural brow line - more into the middle of my forehead. She did the other eyebrow which she didn't work on as much as the first and then asked me what I thought. I had a splitting headache and said it's too dark and again she said it would fade and to come back in four weeks. I was told the scab would fall off in about 5 days. When I left the salon and went back to my car, I thought the ink was still running and looked in my mirror, but it was blood running into my eyes and down each side of my face. My son and various people have been laughing and saying the brows are completely different shapes and the one is too far into the middle of my brow. I have had to change my hair parting to hide the right eyebrow - I am lucky that I have a very long fringe, but if this wasn't the case, I would be too embarrassed to leave the house. I rang the receptionist who said the lady who did the treatment wasn't there, but no to worry as the problems could be rectified. The scab fell off on Thursday - 6 days after the treatment and still people were commenting on how bad and false they looked. I then went to another salon for their opinion and was told the area had been totally overworked, it was too dark and it shouldn't have bled - it was obvious the needle had been scagging the skin. She said it does appear that brush strokes had been attempted but it was clear that incorrect needles had been used, and also even though the scan had fallen off, it looked as though a second scab was forming on the inner part of the right eyebrow (this is where she'd worked on the area for quite some time). I rang the woman that did the treatment and she said she could get a man in from a company 'erase' and remove the area that was too far into the middle of my forehead and this won't damage the skin and then she can do a feathery brush stroke effect. I said I did not trust her or anyone she knows to do the work and asked her why she hadn't originally done the brush strokes when I asked her, as she is now saying she can do it? She didn't reply and changed the subject. I don't know what to do - can you advise if I go to another company - maybe erase - and ask for removal - do you think this will cause scarring, I am particuarly worried as it appears the needle has gone deep and made my skin bleed, and so I am worried that removal will definitely cause scarring? Also, how soon do you think I should be looking at getting them removed, bearing in mind I only had the treatment a week ago? Have you any idea how much this is likely to cost and where I should go - I live in Cardiff. If I do have them removed, how soon after that would I be able to go to another salon and have them done properly? By the way, this woman who did the treatment, said she teaches other people to do this procedure which is worrying, and I was told when I went for another opinion that it is extremely poor workmanship. Sorry my email is so long, but I wanted to give you the full picture. Any advice would be so appreciated.
I looked on your web site earlier today and noticed a lady was asking about a customer that had telephoned her regarding removal of semi permanent eyebrows. I have had a very bad experience a week ago. I asked for a feathery brush stroked effect and told the lady doing the work that the stencil she drew on was far too dark. She mixed up a colour and asked if it was ok. I agreed it was, then when she started working on the eyebrow, she said the colour wasn't taking and would have to do it darker and kept saying time and time again that I would lose 30 - 40% of the colour in the first four weeks. She showed me the first eyebrow she did after working on it for several minutes and I said I wanted a feathery brush stoke effect (as I'd previously advised her) and she said yes, I can do that. She then worked further on the area which was very very sore by this time and showed me again but I didn't have my glasses on and it wasn't until I got home and had a good look at both brows, I realised they were different shapes, extrememly dark for my colouring andthe first eyebrow (the right one) seemed to go beyone my natural brow line - more into the middle of my forehead. She did the other eyebrow which she didn't work on as much as the first and then asked me what I thought. I had a splitting headache and said it's too dark and again she said it would fade and to come back in four weeks. I was told the scab would fall off in about 5 days. When I left the salon and went back to my car, I thought the ink was still running and looked in my mirror, but it was blood running into my eyes and down each side of my face. My son and various people have been laughing and saying the brows are completely different shapes and the one is too far into the middle of my brow. I have had to change my hair parting to hide the right eyebrow - I am lucky that I have a very long fringe, but if this wasn't the case, I would be too embarrassed to leave the house. I rang the receptionist who said the lady who did the treatment wasn't there, but no to worry as the problems could be rectified. The scab fell off on Thursday - 6 days after the treatment and still people were commenting on how bad and false they looked. I then went to another salon for their opinion and was told the area had been totally overworked, it was too dark and it shouldn't have bled - it was obvious the needle had been scagging the skin. She said it does appear that brush strokes had been attempted but it was clear that incorrect needles had been used, and also even though the scan had fallen off, it looked as though a second scab was forming on the inner part of the right eyebrow (this is where she'd worked on the area for quite some time). I rang the woman that did the treatment and she said she could get a man in from a company 'erase' and remove the area that was too far into the middle of my forehead and this won't damage the skin and then she can do a feathery brush stroke effect. I said I did not trust her or anyone she knows to do the work and asked her why she hadn't originally done the brush strokes when I asked her, as she is now saying she can do it? She didn't reply and changed the subject. I don't know what to do - can you advise if I go to another company - maybe erase - and ask for removal - do you think this will cause scarring, I am particuarly worried as it appears the needle has gone deep and made my skin bleed, and so I am worried that removal will definitely cause scarring? Also, how soon do you think I should be looking at getting them removed, bearing in mind I only had the treatment a week ago? Have you any idea how much this is likely to cost and where I should go - I live in Cardiff. If I do have them removed, how soon after that would I be able to go to another salon and have them done properly? By the way, this woman who did the treatment, said she teaches other people to do this procedure which is worrying, and I was told when I went for another opinion that it is extremely poor workmanship. Sorry my email is so long, but I wanted to give you the full picture. Any advice would be so appreciated.
