Claire speirs
Wee claire
Hi I need advice
A client came to me for a facial and rubbed her eye. I offered her assistance etc she said her eye was fine made an appointment for another facial and left and drove home. Four days later complained to us she had gotten product in her eye. After some back and forward she admitted she refused any assistance etc.
I have since had a letter advising me that she is suing me.
My insurance for various reasons isn't covering me and isn't an option.
I have no idea what to do
A client came to me for a facial and rubbed her eye. I offered her assistance etc she said her eye was fine made an appointment for another facial and left and drove home. Four days later complained to us she had gotten product in her eye. After some back and forward she admitted she refused any assistance etc.
I have since had a letter advising me that she is suing me.
My insurance for various reasons isn't covering me and isn't an option.
I have no idea what to do