Please tell me other people have also gone through this? My clients to date have mostly been family and friends or people I have known slightly but a lady phoned for an appointment a few weeks ago and even then I didn't like her tone but decided it would be fine. Anyway, I will keep this brief but I found her to be very intimidating in much of what she said and my hand just kept shaking and at one stage I felt if I had been able to run out I would have. Luckily she picked shellac iced cap because if it had been a dark colour I would surely have made such a mess. Does anyone have any tips on controlling nerves if someone making you feel this way or what to say to the client? She was truly awful and I couldn't sleep that night for thinking about it. I'm really worried now that I will encounter other people like her and I'll go to pieces, although quite how I managed to do both her hands and feet I still don't know.