they don't seem to care now that I have paid in full.
Hi, no it seems like they don't care at all and i can understand your frustration at being just left.
Are they the big hairdryers ? :irked:
Over here in the UK we have what we call an office of fair trading where we can get advice about goods that have been sold to people that are not fit for the purpose they were bought for.
If you have them in the USA you could go and get some advice from them .
Over in the UK Most
electrical goods are covered for
12 months warranty by the shop they were bought from, and if they breakdown thorough no fault of yours ,
the shop where you bought them from should replace your goods with the same new goods or refund your money.
Then they can then take it up with their suppliers.
You need to keep all phone call records , write down dates days and times and proof of when you have complained,
You need to put your complaint in writing to them stating everything
about when the goods broke down, and the amount of times you have complained and have had nothing done ect ect
keep a copy of this letter and any others for your proof
write that you feel that they have adequate time to sort this matter out but have done nothing for you .
So now you will be giving them two weeks and write down an actual date
for them to replace or refund your faulty goods or you will be taking legal action
Send it by recorded post the one where they have to sign for it .
This should move them into gear.
Do
keep all evidence and receipts in case you need to deal with it legally.
Good luck and let us know how it all goes ? :hug:
