Taking deposits?

[Munchkinmoo]

Hi Geeks,

Just wondering if any of you take deposit's if you have to book out a 2 hour gap? I ask this as I've had two canx this weeks for lashes!! I've had them booked in for weeks and now probably won't refill the space so iv lost out!! :irked:

Your thoughts and advice would be appreciated! x

 

[master30]

Up until a few weeks ago I had this problem, now if someone new books an appointment I now tell them a non refundable deposit of £xx is required to secure the booking and I then suggest they pay this when they come in for their patch test. Have had no problems since and I normally work out if I trust them if they re-book for infills but if I get a bad vibe I again will ask for a deposit.

 

[kylieb]

I give my clients 3 chances. If they keep messing me about then on the 4th time of them booking I will take full payment via paypal.
It is so frustrating especially for something like eyelashes as it takes such a chunk out of your day!

 

[Northern Nails]

OMG i know exactly how you feel. i had this happen to me last week for Lashes. I've just started doing them so booked out 2 1/2 hours, what a waste of time. to say i was raging is an understatement. I'll be taking deposits from now on anything that takes 90 mins plus...

 

[Munchkinmoo]

Thanks for the replies! These are girls from work, so they know i'm just starting out, pretty annoyed but think i will have to take a small deposit just so they know this is my business not just a hobby!

Thanks again x