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Tan not developing the way it should ?

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nailsharon

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hi guys iv had no trouble with sunlabs all my clients have been really impressed with the colour of both 9% & 12& DHA ,but last week i had 2 clients coming back to me saying one the 9% was really light and she thought id used a lighter DHA and the other client had 12% she says that it didnt work out at all apart from her face ,im doing a respray 2night on the 12% client :irked:.any thought on whats happened or is it just part in parcel that we will get this ?:rolleyes:
 

weezie

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Check the 12% client didn't wash it off too soon, as it may be nothing you have done :)
 

oey

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Could be:

Washed off too soon.
Client had something on her skin (possible moisturiser)
Spray gun not set up correctly
Compressor not working properly
Client pulling a fast one for a free tan

Did you see the tans the day after they were done? I would suggest this for the problem client and also make sure she has fully done the prep before she comes.

HTH
 

Bliss Tan

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This may be an obvious question but is your tanning solution 'in date'? Once they have been open for a while they can lose their properties.
 

extensionten

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hormones?
moisturiser on skin?
washed off too quick?

Also I find that some clients have a tan, first one they are like WOW! after 2/3 tans they are asking if I used a lighter one (some people) - they wanna go darker! lol

Or like it was said above - pulling a fast one for freebie. Check the tan line after tanning - get them to agree they see it (which they obviously do unless you didn't apply it haha). Make sure they have after care leaflet - read it properly and follow advice. Call next morning to ask how it is. If they are not happy the next morning - then get them straight back in that day so you can see. Cos a few days later and they might of needed topping up n e way!
 

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