thanks for your relpy. would you please send me privately what kind of questions do you use? thanks hope it works!If you send out a feedback form to all your clients via email, use different styles of questions, ie some requiring a written answer and some giving a mark out of 10 And at the bottom of the feedback form ask permission for any comments to be used for feedback/marketing etc but without their full name of course.
Works for me :idea:
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