Testimonial

[terracota]

hello. do you ask your clients for testimonials? how do you ask them? do they reply?

 

[merc91]

If you send out a feedback form to all your clients via email, use different styles of questions, ie some requiring a written answer and some giving a mark out of 10 And at the bottom of the feedback form ask permission for any comments to be used for feedback/marketing etc but without their full name of course.

Works for me :idea:

 

[Layrex9]

If you want to build up testimonials send out emails (as mentioned by merc91) and also ask clients to fill out a sheet in salon.

A good trick for trying to get clients to actually do it, is to set a deadline on the process and offer a prize (a complimentary treatment or voucher for a specified amount) to be drawn at random from the clients that kindly submitted a testimonial for you.

 

[terracota]

If you send out a feedback form to all your clients via email, use different styles of questions, ie some requiring a written answer and some giving a mark out of 10 And at the bottom of the feedback form ask permission for any comments to be used for feedback/marketing etc but without their full name of course.

Works for me :idea:

thanks for your relpy. would you please send me privately what kind of questions do you use? thanks hope it works!