Some salons are terrible. I have a salon on the same road as me amd I have gained a fair few clients from them. One of which told me the following story...
She went to get her hair done and wanted to go a vibrant red, so picked one she liked out of the shade chart and they said they will have to drive to the suppliers (2 mins away) to get that as they where out of stock, so she said yes no problem. while she was away she went to the smoking area for a cigarette which was through the staff room and out the back door, when she came back in the stylist was mixing xxl vibrant red into the tint bowl. she didn't say anything just went and sat down. The stylist put the colour on etc, when it came to cutting het hair she cut it and then said sorry its now 2-30 and we close at 2-30 so I havnt got time to blowdry your hair youll have to leave with it wet because I want to go home im tired, also the reason im running late is because I had to go and get your colour. charged her £75 and ushered her out the door.
I still cant get over that story, absolutely disgusting