Seriously, good manners are easily carried! Grrr
Just had a "lady" come in with a regular HD Brow client of mine. She was looking to get HDs, so I politely explained about a patch test, 48hrs, and that unfortunately even though she's had a tint done before else where (as she pointed out) she was still required to have one here....
Well didn't she start swearing me up & down! As she was walking out the door she was still swearing. I couldn't even speak I was that shocked, her friend (my client) stayed on for a few seconds looking at me and half laughed awkwardly. my face must have been a picture
What a cheeky cow, vile creature!
I know people have been very irritated with me before about the whole patch test thing, and have dropped the phone on me because they couldn't get them done that day. But this is a whole new level. Does anybody else get this?
I also find people get very cheeky and defensive when it comes to filling out record cards
:twisted: she's put me in a bad mood now!
Just had a "lady" come in with a regular HD Brow client of mine. She was looking to get HDs, so I politely explained about a patch test, 48hrs, and that unfortunately even though she's had a tint done before else where (as she pointed out) she was still required to have one here....
Well didn't she start swearing me up & down! As she was walking out the door she was still swearing. I couldn't even speak I was that shocked, her friend (my client) stayed on for a few seconds looking at me and half laughed awkwardly. my face must have been a picture
What a cheeky cow, vile creature!
I know people have been very irritated with me before about the whole patch test thing, and have dropped the phone on me because they couldn't get them done that day. But this is a whole new level. Does anybody else get this?
I also find people get very cheeky and defensive when it comes to filling out record cards
:twisted: she's put me in a bad mood now!