suzanne20f
Well-Known Member
As I had finished my clients brows, she got money from her purse and carried it out, following me to reception. She started talking about something and absentmindedly (I thought) put the money in her coat pocket and made off to leave. I said I don't think you've paid, she checked her purse and said she had as the £10 was gone from her purse. I knew she hadn't.
Later I messaged her saying the till did not tally up, and could she check her pockets and let me know.
She replied saying, she definitely paid me.
I started doubting myself so looked back on the cctv in reception where it clearly shows her putting the money back in her pocket.
It's not about the money now, it's more about her most likely having found it by now (happened 1 week ago) and not rightfully paying me for the service. What should I do now?
Later I messaged her saying the till did not tally up, and could she check her pockets and let me know.
She replied saying, she definitely paid me.
I started doubting myself so looked back on the cctv in reception where it clearly shows her putting the money back in her pocket.
It's not about the money now, it's more about her most likely having found it by now (happened 1 week ago) and not rightfully paying me for the service. What should I do now?