xkayla_herex
Xamyx
I am a owner of a beauty salon and am fairly new at this.
It's just a small salon and there is only usually one therapist here at a time except Saturdays when were really busy then there's two of us.
I work four days a week and the other therapist is here On her own a couple of days a week.
My therapist is Fairly new she's only been here about 5 months and this is her first proper salon job, she is doing great but a few clients have mentioned how they haven't been able to get booked in on a certain date as we were busy, and when I looked back on the date I see that it wasn't that busy so not sure why my therapist hasn't booked them in (this is a date when she is in on her own) I have spoke to her about this but she seems to make up excuses why she couldn't book them in so I just explained to her to make sure she books people in whenever she can and I just put it down to the fact she was new to it all she was not that confidant- this was at the start but now today another client said she tried to get booked in yesterday but as the other therapist said she was too busy she had to come in today- yesterday wasn't that busy so again not sure why she didn't book her in? I was going to wait untill Saturday to ask her about this( we had a couple of cancelations yday so depending what time the client asked it could of just been before they cancelled)
When I work here I always try fit everyone in wherever I can but obviously that's because it's my salon whereas the therapist gets paid hourly so gets paid wether she has clients or no so probably doesn't care like I do or make the effort to fit people in as I would.Which is why I am thinking about giving her commission as well as her hourly rate, was thinking perhaps to only give commission for clients that she does herself and books in herself- that way she will fit more people in and want to do them herself rather than give them to me.(so I wouldn't give her commision on clients I have booked in for her, she has to book them is herself)
What do you think about this and does anyone else get or pay commission in their salon? If so how does it work with you do you find you work harder on commission as well and book more clients in? and what type of commission do you get do you get a %of the treatment if so what %? 5% 10%? Or do you get a set amount for each client? Like an extra 50p/ £1 for each client?
Would really appreciate any help and advice.
It's just a small salon and there is only usually one therapist here at a time except Saturdays when were really busy then there's two of us.
I work four days a week and the other therapist is here On her own a couple of days a week.
My therapist is Fairly new she's only been here about 5 months and this is her first proper salon job, she is doing great but a few clients have mentioned how they haven't been able to get booked in on a certain date as we were busy, and when I looked back on the date I see that it wasn't that busy so not sure why my therapist hasn't booked them in (this is a date when she is in on her own) I have spoke to her about this but she seems to make up excuses why she couldn't book them in so I just explained to her to make sure she books people in whenever she can and I just put it down to the fact she was new to it all she was not that confidant- this was at the start but now today another client said she tried to get booked in yesterday but as the other therapist said she was too busy she had to come in today- yesterday wasn't that busy so again not sure why she didn't book her in? I was going to wait untill Saturday to ask her about this( we had a couple of cancelations yday so depending what time the client asked it could of just been before they cancelled)
When I work here I always try fit everyone in wherever I can but obviously that's because it's my salon whereas the therapist gets paid hourly so gets paid wether she has clients or no so probably doesn't care like I do or make the effort to fit people in as I would.Which is why I am thinking about giving her commission as well as her hourly rate, was thinking perhaps to only give commission for clients that she does herself and books in herself- that way she will fit more people in and want to do them herself rather than give them to me.(so I wouldn't give her commision on clients I have booked in for her, she has to book them is herself)
What do you think about this and does anyone else get or pay commission in their salon? If so how does it work with you do you find you work harder on commission as well and book more clients in? and what type of commission do you get do you get a %of the treatment if so what %? 5% 10%? Or do you get a set amount for each client? Like an extra 50p/ £1 for each client?
Would really appreciate any help and advice.