Worst treatments you have had as a client?

[Gcross]

I was going to a wedding and wanted some nice acrylics with deep purple on (this was before I trained) so a couple of days before I had a leaflet put through my door of beauty treatments, the girl only lived round the corner from me so I thought why not, anyway she came, didn't have a portable table so sat at mine, I sat on one corner she was on the other so my wrist was bent to the right, no prep work was done and she started putting on acrylic on.....5 hours later with only one hand done of thick lumpy acrylic which was being filed down with an emery board (it was now 11pm) she decided to call it a night and come back the next day! She was saying her acrylic must have gone funny, so I gave her the benefit of the doubt, she came back the next day, removed my right hand of nails and started again, when it came to painting she pulled out a bag of varnish that was all different shop bought brands and applied a thick lumpy layer of polish over my horrendously thick, lumpy, pitted nails, another 5 hours!. As soon as she left after I paid I shut the door and cried, sent my husband of to buy nail varnish remover with acetone in borrowed a friends drill (she wasn't a nail tech just something she got in a beauty pack) and spent another 3 hours trying to remove then.......ended up with poor, sore little finger nails that looked horrid for the wedding!......Never again!

I'm too nice to say anything, but really wish now that I had! Xx

 

[rachey]

That is awful!! :-(

 

[Lolla]

Made me laugh, but I honestly cannot believe that was real life. How?????? do people think that that is acceptable???

I couldn't believe it myself to be honest which is why I couldn't think of what to day and never went back!

 

[BeautyPrincessH]

This is such a great thread! How 'competition' turns into a horrendous experience. I haven't had many treatments but I went to a Spa earlier this year and booked in for a facial. Was lovely until she started putting products on me, she'd clearly had Wotsits on her break and hadn't washed her hands! Real shame cos it was really nice products with a thermal mask but throughout the massage I caught a Wotsit Waft... boo!! xx

oh my god! I hate wotsits!!! x

 

[Redduck]

Years ago I went for a massage at a home salon and was taken upstairs. The room looked like a bedroom so I asked if it was her clinic. She said she didn't do much work so just used her bedroom.

I was supposed to have the massage on the normal bed and I swear the covers on the bed were what she'd slept on! Then the front door slammed and she shouted downstairs 'won't be too long just got a lady up here'. There was no way I was staying so I made my excuses and said a friend was ill. she must have thought I had second sight as I hadn't even spoken to anyone on my phone.

I still shudder when I think about it.

 

[Jen889]

Years ago I went for a massage at a home salon and was taken upstairs. The room looked like a bedroom so I asked if it was her clinic. She said she didn't do much work so just used her bedroom.

I was supposed to have the massage on the normal bed and I swear the covers on the bed were what she'd slept on! Then the front door slammed and she shouted downstairs 'won't be too long just got a lady up here'. There was no way I was staying so I made my excuses and said a friend was ill. she must have thought I had second sight as I hadn't even spoken to anyone on my phone.

I still shudder when I think about it.

*shudders*

 

[JessicaCaroline]

I went to a therapist's house for an aromatherapy massage. There was no consultation, to which I was shocked, then she picked my blend (for stress) which included clary sage. Only when I had undressed and got on the couch did she ask if I was pregnant or had any medical conditions! What if I had said yes - I would have to get off the couch and get dressed!

Anyway the massage itself was quite good, was hoping to pick up some new moves but sadly she didn't do anything special. However I could hardly relax as the music that was playing included Chariots of Fire (the song that plays in movies when people run in slow motion) and the Exorcist theme tune! To top it all off there was no aftercare advice given (I should've been advised to avoid alcohol as clary sage can make the effects worse). I only paid £25 which I think is way too cheap; you get what you pay for I guess.

 

[MissBBox]

The worst experience ive had is when I went to Egypt with my now fiancé.. I was 18 years old went on holiday for the 1st time without my mum or dad lol.. Being blonde, blue eyed and pale skin i didn't know in Egypt you'd get a lot of hassle..
Anyway he surprises me with a beauty day I go to the salon on the hotel complex.. I have a pedicure and he starts pouring DETTOL in the bloody bowl of warm water, then he starts going to file my hard skin he caused me so much friction burns I couldn't walk for days the red nail varnish was running down my toes and he filed my nails down so much you could see the skin behind my toe nail .. I was young, naive and didnt have a clue what was going on lol

Next we had our full body massages an was pleased when I seen a woman which kept Calling me Cleopatra and my boyfriend Tutan Kawmoon (however u spell it lol) only for a bloke to walk out and she takes him and I have to go with him (shudder) anyway the massage was lovely and we had clay put on us which we where then escorted to the showers and the bloke tries to hold my hand which I then tell him to do one im perfectly capable of walking myself.. he then asks me if i would marry him -_- my boyfriend is in the shower next to me but he finishes before me and gets escorted to the sauna which I didn't know, I then finish in the shower and start calling him (no answer) to open the door to find 3 slimy Egyptian men stood there looking at me dripping wet in my bikini. I shout where's my boyfriend and they obviously don't speak a word of English..I grabbed my towel and ran out of the place as fast as I could.. I was shaking with fear and upset he comes out behind me in which the Egyptian men do and have the cheek to offer him 1000 camels in exchange for me.. Needless to say I made a complaint to the hotel rep and was given a full refund.. I shiver every time thinking about what could of happened that day

 

[Lolla]

I went to a therapist's house for an aromatherapy massage. There was no consultation, to which I was shocked, then she picked my blend (for stress) which included clary sage. Only when I had undressed and got on the couch did she ask if I was pregnant or had any medical conditions! What if I had said yes - I would have to get off the couch and get dressed!

Anyway the massage itself was quite good, was hoping to pick up some new moves but sadly she didn't do anything special. However I could hardly relax as the music that was playing included Chariots of Fire (the song that plays in movies when people run in slow motion) and the Exorcist theme tune! To top it all off there was no aftercare advice given (I should've been advised to avoid alcohol as clary sage can make the effects worse). I only paid £25 which I think is way too cheap; you get what you pay for I guess.

No consultation for an aromatherapy massage?! Defeats the object of making the blend up to suit the client perfectly! You could of had high blood pressure or anything and she may have used a hypertensive!

I'm glad you said about the music as someone bought me the Classical relaxation CD for me to 'use during your treatments!'...I really wasn't sure people would like to hear the score from Lord of the Rings so never used it...this backs up why I always stick to generic, non-vocal, made-specifically-for-massage music!

Was it a back massage or full body, out of curiosity?

 

[EllieJoy]

When i was about to rent a salon i thought id try out the local competition, so i went for an underarm wax at the salon two doors down, firstly when i rang to book in it was her daughter who used a shouting match bakwards and forwards to her mom (the terapist) to book me in... When i got there no consuation or record card, she took me too the back room, left the door open so everyone could see, she then triple waxed my underarms (applied the wax to the same area three times) they were red rawr as i left, for the next week i coudnt lift my arms above my head as thy were o bruised. Sob.

 

[JessicaCaroline]

No consultation for an aromatherapy massage?! Defeats the object of making the blend up to suit the client perfectly! You could of had high blood pressure or anything and she may have used a hypertensive!

I'm glad you said about the music as someone bought me the Classical relaxation CD for me to 'use during your treatments!'...I really wasn't sure people would like to hear the score from Lord of the Rings so never used it...this backs up why I always stick to generic, non-vocal, made-specifically-for-massage music!

Was it a back massage or full body, out of curiosity?

It was a full body. I know I was really shocked that there was no consultation, I wouldn't dream of doing an aromatherapy massage on a client without knowing their medical details.

Oh we had that CD with the Lord of the Rings music in our college massage clinic! We always had a giggle when that came on, and Harry Potter was the next track!

 

[iconic]

Ok so I had my first appointment with a mobile beauty therapist in my home last night for a Hollywood wax.. I booked it through a company who have different therapists covering different areas. She walked in and I asked If she had been busy to which she replied no, I work in tesco during the day and you're my first ever proper client so I'm actually really nervous!!! I was like hmmm great, but give the girl the benefit of the doubt-everyone has to start somewhere! .. Well she got her couch out that she asked me to help her set up. She then opened her new unopened couch roll and laid it on the couch, got out her new unopened box of gloves and I laid on the bed. She put couch roll over me to cover me and waxed in the smallest ever sections moving the couch roll tiny bit by bit.. The couch roll was sticking to me and she kept pulling it off leaving bits stuck to the wax! .. Then her gloves were stuck to me so she changed them mid treatment.. Then she forgot to hold my skin tight and pulled and said ooo that hurt didn't it-sorry my bad!!! .. She dropped wax on the carpet where she was stringing it from the pot to me.. And then after an hour and 10 mins she said there we go all done.. I looked down to see just the top waxed and inner thighs.. She hasn't even touched the labia or underneath.. She then wiped me with ... Wait for it... The initial pre wax surgical spirit and said is that better, is that soothing?! .. I said no, not really, Infact it's stinging a lot!!! .. She said whoops, that was the wrong one sorry.. And then wiped me again with after wax solution!!! I asked if she had worked in a salon and she said no, she has struggled getting a job so when she said I was her first proper client, she didn't mean first mobile client, she ment first proper client ever out of college!!!
Was quite a cringey experience, and then I had to go upstairs and shave the remaining once she had left! .. And to make it worse, today I am left with a sore *mini!* with skin burns where she repeatedly went over places!! xxx

P.s if there are any therapists in bristol who are confident to do a proper Hollywood wax, please get in touch!!!!

 

[carebears86]

Poor you hun, that sounds like a right ordeal, it would of been laughable had she of not made so many mistakes!! It's worrying that there is people like that out there (especially as she was from an agency)! You could try using some Bepanthen cream it should sort you out.😬

 

[iconic]

Poor you hun, that sounds like a right ordeal, it would of been laughable had she of not made so many mistakes!! It's worrying that there is people like that out there (especially as she was from an agency)! You could try using some Bepanthen cream it should sort you out.😬

I know .. I thought that booking through an agency would have been better because they would have trade tested her but obv not!! .. Il get on to the bepanthen cream, thanks Hun! Xxx

 

[Lolla]

Omg!! What NOT to say to your first client!! And of course 'do'...how can these agencies recruit without seeing proof of your skills?!

Sent from my GT-I9100 using SalonGeek

 

[Lolla]

I know this might sound really REALLY petty, but, I went for a massage last week (no cats this time, hurrah!) in a salon. Was made up so give the lady a £2 tip, not much but im always happy to get even that...I handed it to her and she just said "Oh..." and put it in her pocket...no thanks or a smile. Felt like Id insulted her with my measly gesture! Not that im looking for the gratification of the "thanks!" but I think it's just polite with clients to seem grateful?!

Sent from my GT-I9100 using SalonGeek

 

[Haylo_Therapies]

Ok so I had my first appointment with a mobile beauty therapist in my home last night for a Hollywood wax.. I booked it through a company who have different therapists covering different areas. She walked in and I asked If she had been busy to which she replied no, I work in tesco during the day and you're my first ever proper client so I'm actually really nervous!!! I was like hmmm great, but give the girl the benefit of the doubt-everyone has to start somewhere! .. Well she got her couch out that she asked me to help her set up. She then opened her new unopened couch roll and laid it on the couch, got out her new unopened box of gloves and I laid on the bed. She put couch roll over me to cover me and waxed in the smallest ever sections moving the couch roll tiny bit by bit.. The couch roll was sticking to me and she kept pulling it off leaving bits stuck to the wax! .. Then her gloves were stuck to me so she changed them mid treatment.. Then she forgot to hold my skin tight and pulled and said ooo that hurt didn't it-sorry my bad!!! .. She dropped wax on the carpet where she was stringing it from the pot to me.. And then after an hour and 10 mins she said there we go all done.. I looked down to see just the top waxed and inner thighs.. She hasn't even touched the labia or underneath.. She then wiped me with ... Wait for it... The initial pre wax surgical spirit and said is that better, is that soothing?! .. I said no, not really, Infact it's stinging a lot!!! .. She said whoops, that was the wrong one sorry.. And then wiped me again with after wax solution!!! I asked if she had worked in a salon and she said no, she has struggled getting a job so when she said I was her first proper client, she didn't mean first mobile client, she ment first proper client ever out of college!!!
Was quite a cringey experience, and then I had to go upstairs and shave the remaining once she had left! .. And to make it worse, today I am left with a sore *mini!* with skin burns where she repeatedly went over places!! xxx

P.s if there are any therapists in bristol who are confident to do a proper Hollywood wax, please get in touch!!!!

Are you going to say something to the company so she doesn't do it to anyone else? That must have been so sore :-(

Sent from my GT-I9100 using SalonGeek

 

[cloverhill]

Hello!! I've just finished my CND Shellac course & before I started on clients, practiced on friends & they where all very happy but then that's friends for u anyway I wanted to go somewhere & have them professionally done so I'd know what clients would expect from me, so off I go to have shellac done and as I sit down I realize that the girl doesn't have a CND lamp, does that matter? Also my hands where never sanitized! Plus she used the se nail file on both my hands and feet!! Anyway throughout the application I asked a few questions, 'where did u do your course'? she said 'oh I never done a course I just picked it up' so where do you buy your products I asked? Oh I get them from America! How? On EBAY she said!!! Needless to say I won't be going back there as my nails weren't fully covered in shellac and the sides have gaps in them!!!

 

[Aromaqueen]

Hey,

Have been reading all these posts with great interest to be honest my jaw is quite sore as I have been left open mouthed by all of them.

I had a hot stone massage last year (online deal) where the girl kept boiling the kettle to pour over the stones that were lying in a plastic bowl.
I asked if something had gone wrong with her heater and she said "what"?!?!

Needless to say I felt less relaxed than when I had walked in!!!!:evil:

 

[BlushBeauty1]

A couple of years ago when Groupon first came out I booked in for a 60 MINUTE full body massage, manicure, pedicure and 30 minute facial. Turned up at salon with my ugg boots on (I had left flip flops in car by mistake) therapist took me into room and said instead of pedicure we could spend longer on my massage, which I preferred. Massage was going well then she turned me over and began my facial, procure felt quite cheap and the next day my face was red i think I'd taken a reaction! Anyway masque on and lights dimmed she starts doing my "manicure" it was really just a file & polish. I had chosen a dark purple colour out of the 7 mismatched polishes on offer. She roughly filed my nails, no base coat, one coat of colour and no top coat!! When she finished all my treatments and turned light back up I looked at clock and realised I'd only been in for an hour!! The nails looked horrendous like a five year old had painted them! But of course i never said anything and walked out. ;(