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  1. july

    Palette stolen at Olympia and returned!

    Hi, girls (and boys), I've been going over this for so many times, it's driving me insane. Right, we've been exhibiting at Olympia with Wow! Brows. Really busy stand, we've done lots of demos, there were 5 of us at the stand. We all had our own professional eyebrow palette to demonstrate...
  2. july

    Hot towel dispenser-is this worth it?

    Purchase Options - Gemstar Services Ltd - Hot Towel Dispensers Hi, girls, has anybody used this dispenser? Looks very professional and stylish, but its quite expensive. Any ideas? July x
  3. july

    Anybody else had problems with CND lamps?

    Hi, guys, am i doing something wrong? It's my 3rd lamp that it's broken and have to send it back. 2 light bulbs are giving in each time on the lamp, the first 2 lamps have been purchased together so i thought it may have been a bad batch but today when another lamp isn't working makes me wonder...
  4. july

    Mystery shopping swap

    Hi! I was thinking - any salon owners geeks out there up for a swap on mystery shopping on their salons? Id love to hear a professional's opinions about my salon. I'm based in Bristol. July xx
  5. july

    Tint on client's hair -shall I refund?

    Hi, guys! As usual, I'm turning to you for advise when I can't tale a decision. This new client came in 1 week ago, had her eyebrows and eyelashes tinted. The therapists who's doing the treatment started coughing half way through and ask another therapist to take over her client. She...
  6. july

    How popular are body scrubs?

    Hi, girls and boys! I'm moving my salon to bigger premisses and I'm debating if I should put a shower in one of the rooms -with the view of offering body scrubs. As space is important, deciding to put a shower in would mean making the room larger -hence losing the space for a space for a second...
  7. july

    Guinot contact number?

    Hi, geeks, any idea how to contact Guinot? I want to talk/meet a rep but they are incontactable via their website. I've left a message 3 days ago and no reply yet. There is no number and no email -what planet do theses people live on?? Makes me wonder if I was on the right website?! July x
  8. july

    Exhibiting first time at Olympia -so nervous!

    Hi, girls and boys! We will be at Olympia for the first time and I'm having sleepless nights with nerves. I'm counting everything over and over again, many many lists of things I need to have with me. I will look a complete wreck but I'll be happy and excited and passionate. Any advise from...
  9. july

    Something you might want to consider doing £1500 grant

    Hi, girls and guys! Just thought I'd share this with you. I've taken on an apprentice. She's level 2 qualified and has done additional training like eyelash extensions, threading and tanning. She's lovely! Just found out from her tutor that I get £1500 for having her! I'm so chuffed! Not only...
  10. july

    My therapists have burnt a client -please advise

    Hi, geeks. I'm after a bit of advice. A new therapist started on Monday and I've left the salon manager do all her training -how we do treatments and procedures etc. The girl is level 2 trained with 2 years salon experience. When she does the training, the first day she goes through things with...
  11. july

    Accoustic doors/ treatment rooms

    Hi, girls and boys! My salon has suspended ceilings and I find it that the sound travels fairly well through either the ceiling or the door. Ive changed the doors to solid once in a bid to stop it, there is an improvemet but no as much as I wanted. I was looking into changing the doors -again!-...
  12. july

    What do therapists do when quiet?

    Hi, guys, it really bothers me and I'm not sure how to go about it. I have 2 salons, only beauty and nails, no hair. Both fairly busy but of course we have our quiet times. In the past 2 weeks we had a few days where appointments were quite gappy, so I've popped in in one of them and the 2...
  13. july

    Should therapist pay for broken equipment?

    Hi, guy, as usual, I'm turning to this fantastic forum for some wise advise. We have a fish pedicure unit in our salon and the therapists have been trainied how to maintain it daily. Yesterday one of the therapists pulled the flap so hard that it broke (it was hard plastic). She tried to hide...
  14. july

    Eyelash extensions on Asian person

    Hi, geek! I have been doing lash extensions for 6mths now and use a combinations of Lasi-is and Lash Emporium lashes. I have a Chinese lady booked in for Sat for a full set of lashes and I'm freaking outt now what to use...I looked at her lashes and they are very fine and very straight...I was...
  15. july

    Clumpsy therapist -please advise!

    Hi, ladies and gents, I need your advise -yet again!! I have 2 employed therapists -one ful time and a part time one. I get on with them and they're brilliant therapists but the part time one is v clumsy -she seems always in a hurry. She's been with us for 3 mths now and she's ruined 4 OPI nail...
  16. july

    Biosculpture returned item

    Hi, I've placed an order with Bio last week, amongst other pots I've ordered Snow White -I've double checked with her that it comes with instructions -which she confirmed it did. When the parcel arrived, they;ve posted a No 1 instead of Snow White, d'oh!!!! So, I've called them, they've sent me...
  17. july

    Eyelash tinting gone wrong -could be sued?!

    Dear Geeks, I haven't posted here in a while. I've open my salon 8mths ago and it's going really well. I have a full time therapist and I work there full time. We had client coming in, she booked for eyelash tint, manicure and eye treatment for the following Friday. It was Monday. I did a patch...
  18. july

    What do you use in your window? Curtains, frosted window?

    Hi, geeks, I was after a bit of advice. I'm just waiting for the paper to come through and to sign the contract for the new shop -so exciting!!! Now I want to pick your brains, what do you use in your treatment window? My treatment room will be at the main street so I have a massive window. I...
  19. july

    Is it a bad time to open a salon now?

    Hi, guys, I've put an offer on a shop and it hass been accepted. I thrilled and excitated but my husband keeps on being negative and tries to put me off... Is 2009 a bad time to open a salon? I'm already working from home and have a nice client's base. I feel it's time to move forward and this...
  20. july

    Eyelash extensions -is that normal??

    Hi, guys, I've had Hollywood eyelash extensions 2 days ago and have to admit, I'm disspointed. She's used 25 lashes per eye, she's asked me how long I want them, I said not sure, whatever is natural. So, she's used 8mm and 14mm. But they look like spiders on my eyes. They are so spars and...
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