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I used Sage for a bit then designed my own accounts layout on excel which I've tailored to my needs. I started off as a sole trader and went Ltd after about 3 years but I do my own accounts which means no accountant fees. I also use HMRC's own software to pay myself, therapists and receptionist...

I am a firm believer of giving yourself a name that includes 'doing what it says on the tin'. (i.e. possibly in your case putting the word "Beauty" in the name) People walking past, looking on the internet (if you have a website) or looking at any other of your advertising know what you are...

A good friend of mine (a florist) had a similar issue a couple of years back when a visitor to the shop tripped over a step that split the levels on the ground floor of the shop. An overpaid ambulance-chasing solicitor was employed by the aforementioned and he went into great detail over the...

We are similar. Free if reapplication; £6.50 if not.

From experience, the best thing to do is make the question as easy as possible to answer. That way you firstly get more people involved which is a soft indirect form of marketing. Secondly you are likely to get more likes on your facebook page and that way you will have a wider audience to...

Our favourite one for facials and massage is the one called Massage. Drift Away would be a close second. I bought all of them at the Manchester beauty show and they were discounted to £6 each for buying in bulk. They might be still doing the same deal if you phoned them?

In the years I have traded I have felt like biting a couple of heads off on a tiny number of occasions and it has normally been a knee jerk reaction that luckily only existed in my brain. The bottom line though, in my opinion, is keeping your clients sweet even if it means biting your tongue...

When we went into the world of gel-polishes we tested the main options with various purchases of Gelish, Shellac, Mani-Q and Geleration in our salon. We initially bought a single LED lamp and also had our existing UV lamps as backup. The LED lamp worked perfectly for all four and cured ALL in...

If you want to build up testimonials send out emails (as mentioned by merc91) and also ask clients to fill out a sheet in salon. A good trick for trying to get clients to actually do it, is to set a deadline on the process and offer a prize (a complimentary treatment or voucher for a specified...

Great post. Go through all this without a doubt! The VAT will be the one to watch. The current threshold is £73k per annum and from the figures you provided it looks you should turnover around £90-95k per annum. If the business is not already VAT registered be even more wary.

The other one (on top of the PRS) are called the PPL. If you have a licence with one you will normally also need one with the other. We had a call from the PPL about 4 days ago and I explained that we only play music that does not require a licence (I use i-chill cd's and other cd's not...

First of all have a good read through your policy (if you haven't got a copy request one). Your excess will be stated in the policy and if you ever make a claim this amount will be deducted from your payout. I have a single all in one policy that covers me for buildings, contents, employers...

Not bought any for a couple of years as I really really stocked up on them after finding a reasonable priced supplier. I went for Harmony Cone by Diviniti Health. Not sure what happened to their website as I ordered online last time but now looks like you have to do it by phone on 08445611850...

Regardless of what service you are offering, no disrespect but do not do any offers in December as you will hopefully be booked up to the hilt with people wanting to look their best for Christmas. Focus on January for special offers as this will probably tend to be the quieter month.

At first glance seems quite a bit to cover, but, what do you expect to get in return for it? Knock out a business plan (be a little pessimistic when doing it) and see if it will generate a decent revenue for you. A rent of this magnitude will warrant you employing or rent space; unless you are...

Apple and Cinnamon (especially this time of year)

Other aspect to maybe bear in mind is how old is your glue? We had an issue about a year ago as we had one therapists equipment that unfortunately included an older jar of glue that had been overlooked. Soon rectified the situation by throwing it in the bin and got her a new one. I would go...

I used to occasionally have this issue and more frequently had the issue of very very tiny bubbles when I used to use CND. I am not saying this happened all the time, but just in a minority amount of client cases. I have always been outgoing in the fact that I always like to try different...

In my opinion, if you are looking at opening your own salon the key three initial elements to contend with are: 1. Location 2. Location 3. Location The shop you are looking at may tick the above boxes but from a business point of view the next two questions on this salon you have to try to...

Sorry to be a bit of a repeat of other people but have a look at this thread: http://www.salongeek.com/biz-geek/83160-more-ways-promote-your-business.html