Hey Sarah, I haven't had any problems with it, though I've never used any other waxes so have nothing to compare to. I guess lifting skin could be due to the temperature being wrong, not stretching enough when removing the strips, or perhaps just having fragile skin where a barrier would be more appropriate. Have you mentioned this to HD? Maybe you got a dodgy batch or something!@callyw how do you find the HD wax? I think its so harsh compared with other waxes I've used? I have pretty much stopped using it now and just use my regular Jax Wax for the brow wax. I always seem to lift skin when using the HD wax even on myself but never do with any other waxes.