Carlalouise
Well-Known Member
Cannot believe this has happened - a regular client who has always been lovely has just turned on me this morning!
She was booked in for a facial and eyebrow tint but phoned last evening and cancelled the facial (she does this regularly) which is a pain but hey ho and nothing to do with my predicament. Anyway she turned up this morning and I put the tint (brown) on her eyebrows and then noticed the tiniest amount had gone on one strand of her fringe, I'm talking smaller than a pin head, I didn't miss a beat got a cotton pad with water and rubbed it off, it was nothing and it didn't stain. Obviously when it happened I told her and was not at all worried as there wasn't a problem. However after the treatment, she got up went straight to the mirror and accused me of tinting her fringe and she went absolutely mad, saying there was a line in her fringe and that I will have to pay to have it taken out which will mean having her hair highlighted!
I'm absolutely stunned, you really don't know people, I cannot believe she has behaved so irrationally and trust me if for one minute I thought I'd messed up big time I would be writing a different message on here asking how I could make it right!
I'm thinking about talking to my friend who owns a hair dressers and asking her to have a look for me as I'm now thinking she's just after money.:Scared:
She was booked in for a facial and eyebrow tint but phoned last evening and cancelled the facial (she does this regularly) which is a pain but hey ho and nothing to do with my predicament. Anyway she turned up this morning and I put the tint (brown) on her eyebrows and then noticed the tiniest amount had gone on one strand of her fringe, I'm talking smaller than a pin head, I didn't miss a beat got a cotton pad with water and rubbed it off, it was nothing and it didn't stain. Obviously when it happened I told her and was not at all worried as there wasn't a problem. However after the treatment, she got up went straight to the mirror and accused me of tinting her fringe and she went absolutely mad, saying there was a line in her fringe and that I will have to pay to have it taken out which will mean having her hair highlighted!
I'm absolutely stunned, you really don't know people, I cannot believe she has behaved so irrationally and trust me if for one minute I thought I'd messed up big time I would be writing a different message on here asking how I could make it right!
I'm thinking about talking to my friend who owns a hair dressers and asking her to have a look for me as I'm now thinking she's just after money.:Scared: