Grace_Hair
Well-Known Member
When clients rock up 5/10mins late and says, oh phew I AM on time. I thought I was going to be late...
Stylist in my work had a client come 20 minutes late the other day for a cut and blow and her reason was "oh I got caught up in the solar eclipse"
Defos one of my favourite late arrival reasons so far lol
Water drying the skin?!
When a client finds your personal Facebook account. The thought of clients seeing my family/friends photos and my personal life makes me feel unsure. Yet you don't want to delete the request incase they take offence.
That one drop in who tries to haggle. It's a price list for a reason!
massage clients who have NO tension but say "can you feel all the knots? It's the worst back you've ever massaged isn't it?" Yawn!
I feel like saying "Oh yes it's terrible! I'd definitely recommend a course of massages, at least one per week for the next 5 years!"
Teeheehee... I think some clients like to relax but others just like to wallow for a while.
New client rings me yesterday. Boiling hot scorcher, I'm in the garden lapping it up. Can you come over this afternoon to do my nails? NO!
Call this morning from a regular: can you come over in the next half hour for a manicure? NO! I could have actually, but this is one habit I don't want her getting into.
Pedicure appointment at 11am. I'm there bang on. No answer. Phone her, number disconnected. Phone her daughter. "oh, she's moved house". Yep, thanks for letting me know. That's why I could have made the manicure appointment but no, wasn't even tempted. I went shopping instead.
Both are now re-booked for later in the week when it's hopefully s bit cooler.
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