Don't you just love it when clients...

[GirlyGeek]

Oh these have made me chuckle so much!

I have a woman who comes to me for a colour - has been doing since I was in college - but only comes like once a year.

She is a natural base 5.

Every SINGLE time she wants her colour done she will come and see me a few days before for skin test and to nosy through colour charts and conversation goes like this.

"I think I want blonde, can we do blonde?"
"What kind of blonde?"
"I dunno ... like a strawberry blonde. Red blonde. Actually, can we do red?"
"We can do red. Why don't you have a look at the shade chart. I recommend x, y and z for your skin tone."
"Ohhh I like this one. But not exactly like this. A bit darker"
---I then point to the darker version.
"No. No I don't like that. It's too purple."
"It is the darker version of the one you said..."
"Yeah but I meant darker like ... brighter. Not darker"
"....Right...."
"Like this one..."
"....That's brown."
"Yeah brown. I'll have it a nice brown."

and we always, ALWAYS end up putting on the same shade of brown (although it has been with different brands through the places. It's a 4BP in goldwell)


She always loves it. Always then spends at least five minutes afterward talking about how fab it looks, how glossy etc. and saying ohhh I must come more often. Pays (always gives a generous tip bless her) and then comes back around a year later.





I love her, she's fab - but dear god. Why do we still play this game?

 

[holistikat]

Girlygeek your client sounds like me!

I never really know what i want, and always mean to go more often but dont find the time so often tip generously to make up for it! (and also because my hairdressers do a fab job)

 

[Stephanie13]

Sounds like me too! I usually go to the hairdressers once a year last time she gave me reward card for your 10th cut free and said here you go in 10 years you can have a free hair cut

<3 Stephanie <3

 

[Mobile Manicure]

Sounds like me too! I usually go to the hairdressers once a year last time she gave me reward card for your 10th cut free and said here you go in 10 years you can have a free hair cut

<3 Stephanie <3

I'm dreadful too when it comes to colour. I sound just like the client above! :o:o:o

 

[Holly Byers]

One of my regulars always insist on having her once every few months pedicure appointment after her volley ball game... Wow the Oder was so strong. Even with soak. I loved asking how was the game and she would go on how hard she played! I can tell lol
Why do we enjoy doing these things! The end result is the joy!


Like Nail Karma today

 

[Kristalinx]

I had a client today for a cut and blow dry. Booked online so I was a bit wary as these ones tend not to turn up. She called the college though and said she was on her way so that put my mind at rest and I turned down the opportunity of another client.

This was to be my last cut before being qualified so I was really looking forward to getting it done. About 10 minutes later she calls the salon again saying "I got here but didn't have change for the car park so I'm on my way home again. The free car park is too far to walk for me.") She didn't even call before she left! Some one would have come down from the college and given her some change. I'm doubting if she even came at all. :S

 

[Nikki May]

I have one of these too. I have her every 5 weeks and have been seeing her for 10 years. Still the same.

My physiotherapist does this to me. I talk so fast to her now trying to beat her ol

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[babychops]

I remember I had a new client once and we were looking through the colour chart. She would look at some colours and then start talking to her sister about a story (like when she used to be brunette for instance) it must have taken me 30 minutes to get her to decide what she wanted as she kept getting distracted. Then when it was time to wash her colour off she would show me around her house and show me things. This would last about another 20 minutes! I could not get her to hurry up! It was so frustrating! I don't do her hair anymore! lol she also wanted to go into buisness with me as she was a "fantastic make up artist" (no training!) she was "fantastic at everything!" Lol x

 

[fluffy26]

I love clients, whose husbands always like to make a joke/innuendo when their wife is being waxed! The best one was the other day, I was just about to wax my clients top lip, when her husband rang, she said " I can't really talk at the moment I'm just getting my lip waxed" & he very quickly replied "top or bottom!?" This amused me all day!!! &#128518;


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[Holly Byers]

I went to this client house for an appointment. Who poor thing wasn't right and I believe must of been depressed. But a set of acrylics took over an hour longer as she kept running off to get things to show me................
She got her family album. Ok cute. But then started to cry about her daughter who wants nothing to know of her.. And she calls her crying all the time saying how she misses her.....
I just said - give her space and when you call her keep it short and ask about her... Only her don't tell her anything on how your feeling. She seamed positive with this.
Then she kept picking up her dog and letting him sit on her lap!!! Common! Clean nails working here please keep still!
This was non stop..
She saw my I pad as I like to have a slide show of my work and nail art going.. Then she got her I pad and was qwizzing me how to use it and for me to show her and set it all up.....
I'm doing NAILS!!!!!!!!!!!!!! It took so so so so so long.....
Top it all off she didn't want to pay the full price! She was like wow very expense could I get a discount.. After she told me how little they pay rent and have another house and doing very well!
I told her the prices on the phone!
Then she said I suppose it's worth it as you gave me lessons on the I pad too....... Geeeeeez! I gave her free psychiatry as well!
Never went again. As she made me feel so awful about the money that was the last straw.
Ow what clients we can get! &#128557;

 

[Holly Byers]

I remember I had a new client once and we were looking through the colour chart. She would look at some colours and then start talking to her sister about a story (like when she used to be brunette for instance) it must have taken me 30 minutes to get her to decide what she wanted as she kept getting distracted. Then when it was time to wash her colour off she would show me around her house and show me things. This would last about another 20 minutes! I could not get her to hurry up! It was so frustrating! I don't do her hair anymore! lol she also wanted to go into buisness with me as she was a "fantastic make up artist" (no training!) she was "fantastic at everything!" Lol x

Yup! And now with these I always throw to them the new colours and ask from the begging what colours they like! Hard!

 

[Holly Byers]

I have a friend who raises her eyebrows just as im about to put the wax on!! I tell her off & she still does it!!
The client who lean their hands against their face just as youve scrub freshed their nails!!
The ones who move when you are doing the intricate nail aet they have requested
The clients who bitch about their previous therapist & you know a few months down the line you are going to be the one whos being bitched about...


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Ow yea!

 

[Holly Byers]

This thread cheered me up today!
Thank you guys for all these stories

 

[misseden]

When they ask if your qualified
When they turn up late and still expect the full works but then when roles are reversed and their kept waiting they complain
And this one really really annoys me, we start at 9am but we always get to the salon for around 840 and we walk round the corner and theres clients stood waiting outside!!!!! Then no sooner do you get the key in the door and they are literally on top of you and then sit in reception giving you evils whilst saying "its ok don't rush for me im early"
And breath.....

 

[Grace_Hair]

Yes yes! Then they say "I can only use water on my skin, products irritate it" - no the water is drying your skin!

Water drying the skin?!

 

[tiatia22]

Book out for lunch , then client comes in 20 mins early, just as you're stating your sandwich, and say , oh don't worry you have your lunch, then talk constantly to you, so your answering with bits of bread and crisps falling from your mouth.

Clients who talk whilst throwing their head about as your tonging their hair, then say oh you just caught me there.

Client's that constantly look at their watch if you're a couple of minutes late, then when you've done their hair all a fluster so they can get off, then stand and chat for 10 mins..... So your not In a rush then ??

 

[sarahmarie]

... When they won't stop talking during a facial or facial waxing!

When they come in with a pic of stiletto acrylics with nail art on every finger, including 3D detailing and expect to pay like £25! You explain the reason for the pricing and they say they'll go somewhere else for cheaper! Don't think so love! &#128540;

This happened to me when I had my salon, she wanted poker/casino style nails and I was willing to make the mini playing cards to stick on etc etc.... She wanted them done about a week before the actual party & I explained that due to the required nail art (non-practical/photographic stylee) being 3D/awkward shaping etc, the stuck-on detail would need to be done as close to the party as poss, to ensure they looked their best for the party... I advised she could actually glue bits back on for the party if need be too, but she was a student and wanted to literally pop in on her way home & be in/out in no time too! Perfection takes time! But my advice wasn't understood and she was a young teen, so that's when she said she would go elsewhere for cheaper. Oh well! Ha!

 

[sarahmarie]

It was something like this that she wanted... View attachment 83792

 

[lou lou north]

Clients who allow their 1 and 3 year old children climb all over them when I'm doing their nails. Then they start fighting with each other and are screaming the high pitched scream that only a toddler can do. Grandma was there. Why didn't she take them away? Then it was grandma's turn to have her nails done and we go through the same scenario. Mother has shot upstairs to leave the devils to climb all over her. Then the 1 year old grabs my colour pops while my attention is elsewhere and manages to snap all the colours off. :grr:

 

[funtimefranko]

When they ask if your qualified
When they turn up late and still expect the full works but then when roles are reversed and their kept waiting they complain
And this one really really annoys me, we start at 9am but we always get to the salon for around 840 and we walk round the corner and theres clients stood waiting outside!!!!! Then no sooner do you get the key in the door and they are literally on top of you and then sit in reception giving you evils whilst saying "its ok don't rush for me im early"
And breath.....

Omg i hate that... i had one waiting for me outside and said "ive come earlier because i need to be out early and i know you dont have anyone before me".....???.erm..

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